Subject: Canned
From: Nitesh Singh <[email-masked]>
To: Nitesh Singh <[email-masked]>
Date: Tue, 8 Oct 2019 00:35:33 -0700 (MST)

1. 

Thank you for reaching out to us and apologies for the delay. 

You can return your product at any nearest centerpoint store, however we can also raise a return request for you from our end. 

Kindly let us know the order number and the name of the products which you wish to return. 

Awaiting for your response. 

2. 
Thank you for reaching out to us and apologies for the delay. 

We sincerely apologize for this inconvenience. The status has updated now, please try creating a return request at this time and let us know if the issue still persists, we will be happy to help. 

Thank you for shopping with us and have a great day! 

3. Customer is happy 

Wow! We really got a kick out of that. Thank you so much. 
It’s great to know that we’re making you happy – this makes all our efforts worthwhile. 
We’re here to build the best online shopping experience for you and it’s always encouraging to hear positive feedback. 
Your friends, 
The Support Team 

4. Exchange- 

Thank you for shopping with us. 

In the meantime, an exchange is not available. You can return online purchases through the below three channels: 
· You can contact our customer support team on 800-6927 to book a return and to be notified of the refund amount based on our return policy. 

· You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions. 

· You can now drop off your return to any (Centrepoint) store across the UAE. At the store, you can exchange your product depending on the availability of the product. 
You have within 14 days to do a return and a refund after you receive your product. 
Feel free to get in touch with us for further assistance. 
Your friends, 
The Support Team