Subject: 22436067 - Lizzo - 3690726 - 30/09/2019 19:30 - Ryman Auditorium, Nashville, US - Change of delivery plan
From: Anurag Pradhan <[email-masked]>
To: shauna hedderman <[email-masked]>
Cc: Silvia Floranes <[email-masked]>, Nitesh Singh <[email-masked]>
Date: Mon, 30 Sep 2019 14:03:42 -0700 (MST)

Hi Shauna, 

Buyer contacted unable to download the tickets. DP is TicketMaster Mobile - Ticket Transfer, seller has uploaded QR code, buyer unable to access the tickets. Event 3 hours away. 

Seller is Power Seller Broker US, can you please check if the tickets can be made available for the buyer. 

Regards, 

Anurag. 

From: "Nitesh Singh" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Sent: Tuesday, 1 October, 2019 01:10:10 
Subject: 22436067 - Lizzo - 3690726 - 30/09/2019 19:30 - Ryman Auditorium, Nashville, US - Change of delivery plan 

Hi Anurag, 

With reference to TID : 22436067, buyer called chasing for tickets. Delivery plan for tickets is TicketMaster Mobile - Ticket Transfer however, seller uploaded mobile QR codes. Need to send the tickets via customer mail so that buyer can download the tickets. Kindly look into the issue and resolve it soon as event is only 5 hours away away. 

Thanks & Regards, 
Nitesh