Subject: 22428614 - Summer: The Donna Summer Musical (NY) - 3025734 - 19/07/2019 - Lunt Fontanne Theatre, New York, US - Event cancelled
From: Rajat Bhardwaj <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Nitesh Singh <[email-masked]>
Date: Thu, 5 Sep 2019 13:19:41 -0700 (MST)

Hi there, 

With reference to TID: 22428614, buyer has contacted saying the event had been cancelled and chasing refund. This case has been flagged to TL Shauna already by Shauna Hanley to check with EDM team. 

Can you please check if there's any update on this case. 

Kind regards 
Rajat 

From: "Nitesh Singh" <[email-masked]> 
To: "Rajat Bhardwaj" <[email-masked]> 
Sent: Thursday, 5 September, 2019 22:37:35 
Subject: 22428614 - Summer: The Donna Summer Musical (NY) - 3025734 - 19/07/2019 - Lunt Fontanne Theatre, New York, US - Event cancelled 

Hi Rajat, 

With reference to TID : 22428614, buyer called that he event was cancelled. Buyer said he was not allowed to attend the event as the event name mentioned on the tickets is Dave Chappell, however he purchased tickets for Summer: The Donna Summer Musical (NY). I attached the tickets above.. Previous agent flagged to TL Shaunna, still waiting fr update. Kindly look into the issue and resolve it soon. 

Thanks & Regards, 
Nitesh