Subject: Re: 21802250 - J Balvin - 3757046 - 28/08/2019 20:00 - Agganis Arena, Boston, US - Broker US - Wrong tickets received
From: Brenda Cruz <[email-masked]>
To: India Inbox <[email-masked]>, CS.NewYork <[email-masked]>
Cc: Nitesh Singh <[email-masked]>, Rajat Bhardwaj <[email-masked]>
Date: Thu, 29 Aug 2019 14:43:13 +0000

Hi Breda,

Buyer can be refunded
Seller to be charged, not paid

Regards,
Brenda
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From: India Inbox <[email-masked]>
Sent: Thursday, August 29, 2019 1:55 AM
To: CS.NewYork <[email-masked]>
Cc: Nitesh Singh <[email-masked]>; Rajat Bhardwaj <[email-masked]>
Subject: Re: 21802250 - J Balvin - 3757046 - 28/08/2019 20:00 - Agganis Arena, Boston, US - Broker US - Wrong tickets received

@CS.NewYork<mailto:[email-masked]>

Hi Team

  *   Buyer claimed wrong date uploaded
  *   Date on ticket is 28 September
  *   I thought this was possibly a misprint but seems like artish is playing there again next month
  *   Last nights event is now over, can we refund here?

Breda

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From: Rajat Bhardwaj <[email-masked]>
Sent: Wednesday, August 28, 2019 6:49:15 PM
To: India Inbox <[email-masked]>
Cc: Nitesh Singh <[email-masked]>
Subject: 21802250 - J Balvin - 3757046 - 28/08/2019 20:00 - Agganis Arena, Boston, US - Broker US - Wrong tickets received

Hi there,

With reference to TID: 21802250, buyer stating that he has received tickets for the wrong date. Buyer purchased tickets for 28/08/2019 however seller has uploaded tickets for 28/07/2019. Event is only 6 hours away.

Can you please contact CSNY to check with broker if he can provide tickets for the correct date.

Kind regards
Rajat
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From: "Nitesh Singh" <[email-masked]>
To: "Rajat Bhardwaj" <[email-masked]>
Sent: Wednesday, 28 August, 2019 22:19:36
Subject: 21802250 - J Balvin - 3757046 - 28/08/2019 20:00 - Agganis Arena, Boston, US - Broker US - Wrong tickets received

Hi Rajat,

With reference to TID: 21802250, buyer called that he received tickets for wrong date. Buyer purchased tickets for 28/08/2019 but the seller uploaded tickets for 28/07/2019. Kindly look into the issue and resolve it soon as event is only 7 hours away.

Thanks & Regards,
Nitesh