Subject: 22594656, Tesla, 06/09/2019, Louisville Palace, Louisville, US, Broker US, Call back
From: Rajat Bhardwaj <[email-masked]>
To: Nitesh Singh <[email-masked]>
Cc: Kritika Mirchandani <[email-masked]>
Date: Wed, 21 Aug 2019 10:50:05 -0700 (MST)

Hi Nitesh, 

Please take ownership of this case. 

Kind regards 
Rajat 

From: "Kritika Mirchandani" <[email-masked]> 
To: "Rajat Bhardwaj" <[email-masked]> 
Cc: "Aditi Bhadoria" <[email-masked]> 
Sent: Wednesday, 21 August, 2019 09:51:29 
Subject: Fwd: 22594656, Tesla, 06/09/2019, Louisville Palace, Louisville, US, Broker US, Call back 

Hi Rajat, 

Can you please assign this case to any night shift agent. 
We need to call buyer and ask him to provide a valid proof of his TM account showing that he hasn't received tickets. 

Thank you. 

Kind Regards 
Kritika Mirchandani 

From: "Aditi Bhadoria" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Wednesday, 21 August, 2019 09:27:50 
Subject: 22594656, Tesla, 06/09/2019, Louisville Palace, Louisville, US, Broker US, Call back 

Hi Kritika, 

In this case, buyer is claiming that they have not received tickets in ticketmaster account so I have asked them to send screenshot of same. 
But buyer sent proof only details of ticketmaster account instead of screenshot that tickets are not available in ticketmaster account. 

Buyer is from US so I could not call buyer due to time difference. Can you please reassign this case to night shift agent to call buyer and make them clear which screenshot they need to send? 

-- 
Kind Regards 
Aditi Bhadoria