Subject: Re: 22198878 - 311 - 3586518 - 10/08/2019 18:00 - AK-Chin Pavilion, Phoenix, US - Ticket Network - Tickets not received
From: India Inbox <[email-masked]>
To: Rajat Bhardwaj <[email-masked]>, CS.NewYork <[email-masked]>
Cc: Nitesh Singh <[email-masked]>
Date: Sat, 10 Aug 2019 04:43:32 +0000

@CS.NewYork<mailto:[email-masked]> can we please request seller to re-transfer the tickets or else to have the forect link ot the tickets sent to buyer please ?

In the meantime, @Nitesh Singh<mailto:[email-masked]> please request a proof showing buyer's email address used on the account. I flagged it as the event is quiet close but we need to confirm that the proof provided is matching the email address provided to seller as well.

Thanks,
Claire

________________________________
From: Rajat Bhardwaj <[email-masked]>
Sent: 09 August 2019 22:43
To: India Inbox <[email-masked]>
Cc: Nitesh Singh <[email-masked]>
Subject: 22198878 - 311 - 3586518 - 10/08/2019 18:00 - AK-Chin Pavilion, Phoenix, US - Ticket Network - Tickets not received

Hi there,

With reference to TID:22198878, seller has transferred the tickets to buyer ticketmaster account. Buyer is now stating that tickets are not in his account. He has shared the proof as well. Please find the attached proof. Buyer has also checked spam/junk but didn't find any email from ticketmaster. Event is only 1 day(s), 2 hours away.

Can you please contact seller support to check with broker ticket network if tickets can be re-transferred.

Kind regards
Rajat
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From: "Nitesh Singh" <[email-masked]>
To: "Rajat Bhardwaj" <[email-masked]>
Sent: Saturday, 10 August, 2019 03:07:44
Subject: 22198878 - 311 - 3586518 - 10/08/2019 18:00 - AK-Chin Pavilion, Phoenix, US - Ticket Network - Tickets not received

Hi Rajat,

With reference to TID : 22198878, delivery plan was changed from Mobile QR code to TicketMaster Mobile - Ticket Transfer. Buyer called that she created account in ticketmaster but no tickets show in her account. Buyer said that she didn't received any email from ticketmaster, sent screenshot of ticketmaster account which I have attached above. Kindly look into the issue and resolve it soon as event is only one hour away.

Thanks & Regards,
Nitesh