Subject: Re: 22600206 - Chris Brown - 3820146 - 31/08/2019 18:30 - Amalie Arena (formerly Tampa Bay Times Forum), Tampa, US - Tickets transferred to wrong email address
From: Rebecca Pleasant <[email-masked]>
To: India Inbox <[email-masked]>, Rajat Bhardwaj <[email-masked]>, CS.NewYork <[email-masked]>
Cc: Nitesh Singh <[email-masked]>
Date: Thu, 8 Aug 2019 16:47:06 +0000

Hi Claire.

Emailed seller with correct email address

Regards,
Rebecca Pleasant

Seller Support

<https://www.viagogo.com/>

________________________________
From: India Inbox <[email-masked]>
Sent: Thursday, August 8, 2019 12:06 AM
To: Rajat Bhardwaj <[email-masked]>; CS.NewYork <[email-masked]>
Cc: Nitesh Singh <[email-masked]>
Subject: Re: 22600206 - Chris Brown - 3820146 - 31/08/2019 18:30 - Amalie Arena (formerly Tampa Bay Times Forum), Tampa, US - Tickets transferred to wrong email address

@CS.NewYork<mailto:[email-masked]> Can seller please recall the transfer and make a new one to the correct address:

[email-masked]

Thanks,
Claire

________________________________
From: Rajat Bhardwaj <[email-masked]>
Sent: 07 August 2019 17:12
To: India Inbox <[email-masked]>
Cc: Nitesh Singh <[email-masked]>
Subject: 22600206 - Chris Brown - 3820146 - 31/08/2019 18:30 - Amalie Arena (formerly Tampa Bay Times Forum), Tampa, US - Tickets transferred to wrong email address

Hi there,

With reference to TID: 22600206, seller has transferred the tickets to buyer's ticketmaster account however buyer is not able to get them as the provided email address is wrong.

Buyer would like to get tickets on the correct email address now. Correct email ID: [email-masked]

Can you please contact CSNY to check with broker if tickets can be re-transferred to the correct email address.

Kind regards
Rajat
________________________________
From: "Nitesh Singh" <[email-masked]>
To: "Rajat Bhardwaj" <[email-masked]>
Sent: Wednesday, 7 August, 2019 04:52:34
Subject: 22600206 - Chris Brown - 3820146 - 31/08/2019 18:30 - Amalie Arena (formerly Tampa Bay Times Forum), Tampa, US - Tickets transferred to wrong email address

Hi Rajat,

With reference to TID: 22600206, delivery plan is TicketMaster Mobile - Ticket Transfer. Buyer called that she received email that tickets have been transferred but in the email, the mentioned email address where tickets have been transferred which is [email-masked] is incorrect. Buyer provided incorrect email address during making purchase and later changed to correct one but the seller has transferred the tickets to the Ticketmaster account wrong email address. The correct email address where tickets needs to be transferred is [email-masked]. Kindly look into the issue and resolve it soon.

Thanks and Regards,
Nitesh