Subject: 22823072 - BoomTown Fair 2019 - 3297856 - 07/08/2019 17:00 - Matterley Bowl, Ovington, GB - Broker UK - Wrong name mentioned on tickets
From: Rajat Bhardwaj <[email-masked]>
To: alexandre igashiyama <[email-masked]>
Cc: Silvia Floranes <[email-masked]>, Nitesh Singh <[email-masked]>
Date: Wed, 7 Aug 2019 11:06:13 -0700 (MST)

Hi Alexandre, 

With reference to TID: 22823072, the event is personalised and we have forwarded buyer's name(mustafa rehemi) to the seller however seller has personalised the tickets under the name mustafi rehemi. Buyer is at the venue right now and concerned about attending the event with a different name. Investigation shows that this is a 5 day event. Event has already started. 

Can you please contact seller support to check with broker if tickets can be personalised under the correct name. 

Kind regards 
Rajat 

From: "Nitesh Singh" <[email-masked]> 
To: "Rajat Bhardwaj" <[email-masked]> 
Sent: Wednesday, 7 August, 2019 22:59:19 
Subject: 22823072 - BoomTown Fair 2019 - 3297856 - 07/08/2019 17:00 - Matterley Bowl, Ovington, GB - Broker UK - Wrong name mentioned on tickets 

Hi Rajat, 

With reference to TID: 22823072, buyer called that he download tickets for personalised event however name mentioned on the tickets is different. Correct name of the buyer which has been provided to seller was mustafa rehemi but name mentioned on the ticket is mustafi rehemi, i.e., last alphabet of the first name is different. Event is 5 day event and buyer received tickets for second day, i.e for thursday, asked if name can be changed as event is tomorrow. I have attached the screenshot of tickets above. Kindly look into the issue and resolve it soon. 

Thanks & Regards, 
Nitesh