Subject: 22781225 - Queen & Adam Lambert - 3342351 - 03/08/2019 20:00 - Wells Fargo Center, Philadelphia, US - Broker US - Buyer not happy with replacement tickets
From: Nitesh Singh <[email-masked]>
To: Rajat Bhardwaj <[email-masked]>
Date: Wed, 31 Jul 2019 12:07:26 -0700 (MST)

Hi Rajat, 

With reference to TID: 22781225, buyer called that she received email to choose the replacement tickets, buyer picked up the ticket but was not happy with the section provided in the link. Previous agent minerva.villegas mentioned in the case notes that it is an ECC issue and we should notify ECC if case is received. Kindly look into the issue and resolve it soon as event is 3 days away and buyer has already contacted us so many times. 

Thanks & Regards, 
Nitesh