Subject: 22452762 - The Rolling Stones - 3304216 - 23/07/2019 20:00 - Lincoln Financial Field, Philadelphia, US - Broker US - Tickets not received
From: Parvez Alam <[email-masked]>
To: india inbox <[email-masked]>
Cc: Nitesh Singh <[email-masked]>
Date: Fri, 19 Jul 2019 13:55:00 -0700 (MST)

Hi Claire, 

Buyer called in chasing tickets, he was informed that a download link has been sent to his email address. Seller is US broker and delivery plan is TicketMaster Mobile - Ticket Transfer. Buyer is saying that he never received any email with download link. 

Can you please resend the link so that buyer can download the tickets. 

Thank you for your consideration. 

Kind Regards 
Parvez Khan 

From: "Nitesh Singh" <[email-masked]> 
To: "Parvez Alam" <[email-masked]> 
Sent: Saturday, 20 July, 2019 00:40:23 
Subject: 22452762 - The Rolling Stones - 3304216 - 23/07/2019 20:00 - Lincoln Financial Field, Philadelphia, US - Broker US - Tickets not received 

Hi Parvez, 

With reference to TID : 22452762, delivery plan is TicketMaster Mobile - Ticket Transfer. Buyer called saying the an email was sent to him from agent Brenda Garcia that we sent an email with a link attached to download the tickets. Buyer checked his inbox but he didn't received any such email. Agent Brenda Garcia was handling the case earlier, flagged to TL Shauna and then emailed buyer informing about the link and closed the case. Kindly loon into the issue and resolve it soon as event is 4 day(s), 5 hours away. 

Thanks & Regards, 
Nitesh