Subject: Performance Report (1-15 July 2019)
From: Parvez Alam <[email-masked]>
To: Nitesh Singh <[email-masked]>
Date: Wed, 17 Jul 2019 10:21:47 -0700 (MST)

Hi Nitesh, 

Please find your performance report (1-15 July 2019) 

Team Name 	Agent Name 	Productivity Average 	# Days logged 	Approx Real On site Hrs 	Approx Exp. On site Hrs 	Real 
Break Hrs 	Exp. Break Hrs 	Internal Hrs 	Meeting Training Hrs 	# Email Floor 	# Calls Inbound 	# Calls Outbound 	Floor FCR 	Floor CSS 	Average Incoming call Handling Time 	Average Outcoming call Handling Time 
CF - Tier 1_Shimla 	NITESH.SINGH 	74% 	15 	117.68 	135.00 	17.27 	19.95 	0.00 	0.00 	230 	124 	0 	55% 	30% 	8.93 	#DIV/0! 

Kind Regards 
Parvez Khan