Subject: 22675897 - Maggie Rogers - 3760475 - 14/07/2019 18:30 - Stage AE, Pittsburgh, US - Broker US - Error while claiming the tickets
From: Parvez Alam <[email-masked]>
To: india inbox <[email-masked]>
Cc: Nitesh Singh <[email-masked]>
Date: Sun, 14 Jul 2019 13:11:03 -0700 (MST)

Hi there, 

Buyer called in stating that she is getting error while accepting the tickets in her TM account, proof has been attached. Agent did the trouble shooting on call, still the issue persists. Seller is US broker and the event is just 2 hours away. 

Can you please contact CS.NY so that they can request the broker to re-transfer the tickets. 

Thank you for your consideration. 

Kind Regards 
Parvez Khan 

From: "Nitesh Singh" <[email-masked]> 
To: "Parvez Alam" <[email-masked]> 
Sent: Monday, 15 July, 2019 01:33:48 
Subject: 22675897 - Maggie Rogers - 3760475 - 14/07/2019 18:30 - Stage AE, Pittsburgh, US - Broker US - Error while claiming the tickets 

Hi Parvez, 

With reference to TID : 22675897, delivery plan is TicketMaster Mobile - Ticket Transfer. Buyer called that when she look into ticketmaster account, it shows that there are no tickets for any upcoming events. When she click on accept the tickets from the email which she received from ticketmaster, an error shows .I have attached the screenshot of error which the buyer has sent us. Kindly look into the issue and resolve it soon. 

Thanks & Regards, 
Nitesh