Subject: Re: 20035444 - Def Leppard - 3432613 - 13/07/2019 18:00 - Avenir Centre, Moncton, CA - Ticket Network - Tickets not transferred in Ticketmaster account
From: Silvia Floranes <[email-masked]>
To: Anurag Pradhan <[email-masked]>, Matheus Neves <[email-masked]>
Cc: Nitesh Singh <[email-masked]>
Date: Sat, 13 Jul 2019 20:02:50 +0000

@Matheus<mailto:[email-masked]>, could you reach out to the seller and ask to re transfer or provide QR codes?

Thank you

________________________________
From: Anurag Pradhan <[email-masked]>
Sent: 13 July 2019 19:41:40
To: Silvia Floranes
Cc: Nitesh Singh
Subject: 20035444 - Def Leppard - 3432613 - 13/07/2019 18:00 - Avenir Centre, Moncton, CA - Ticket Network - Tickets not transferred in Ticketmaster account

Hi Silvia,

Buyer called in multiple times chasing tickets. DP TicketMaster Mobile - Ticket Transfer, buyer confirms no emails received to accept tickets transfer, checked inbox spam and junk. When checked the proof of transfer uploaded by seller on view e-tickets, it is blank no uploads made.

Seller is Power Seller Ticket Network, can you please contact CS.NY to check with the seller if the tickets can be transferred once again.

Regards,

Anurag.

________________________________
From: "Nitesh Singh" <[email-masked]>
To: "Anurag Pradhan" <[email-masked]>
Sent: Saturday, 13 July, 2019 23:57:28
Subject: 20035444 - Def Leppard - 3432613 - 13/07/2019 18:00 - Avenir Centre, Moncton, CA - Ticket Network - Tickets not transferred in Ticketmaster account

Hi Anurag,

WIth reference to TID : 20035444, buyer called that she didn't received tickets in her ticketmaster account. Buyer already checked spam and junk folders but there are no mail from ticketmaster. Buyer attached screenshot of ticketmaster account which shows there are no tickets for upcoming events. Kindly look into the issue and resolve t soon as event is 3 hours away.

Thanks & Regards,
Nitesh