Subject: Fwd: 22513669 - Pageant Of The Masters - 12/07/2019 20:00 - Irvine Bowl, Laguna Beach, US - Ticket Network - Change the name of pickup person
From: Parvez Alam <[email-masked]>
To: Jitender Pratap Singh <[email-masked]>
Cc: Nitesh Singh <[email-masked]>
Date: Thu, 11 Jul 2019 10:26:49 -0700 (MST)

Hi Jitender, 

Please take ownership of this case. 

Kind Regards 
Parvez Khan 

From: "Lincoln Ferreira" <[email-masked]> 
To: "Rebecca Pleasant" <[email-masked]>, "india inbox" <[email-masked]>, "Parvez Alam" <[email-masked]>, "CS.NewYork" <[email-masked]> 
Cc: "Nitesh Singh" <[email-masked]> 
Sent: Thursday, 11 July, 2019 22:48:46 
Subject: Re: 22513669 - Pageant Of The Masters - 12/07/2019 20:00 - Irvine Bowl, Laguna Beach, US - Ticket Network - Change the name of pickup person 

Here's the seller's response: 

Kind regards, 

Lincoln Ferreira 
CS.NY Seller Support US-CA 
[email-masked] 
(415) 429-1056 Ext. 4646 

From: Rebecca Pleasant 
Sent: Wednesday, July 10, 2019 3:35:58 PM 
To: India Inbox; Parvez Alam; CS.NewYork 
Cc: Nitesh Singh 
Subject: Re: 22513669 - Pageant Of The Masters - 12/07/2019 20:00 - Irvine Bowl, Laguna Beach, US - Ticket Network - Change the name of pickup person 
Hi All, 

    * Lincoln has requested this change 
    * seller will contact venue 
    * seller will notify when updated 
    * will follow up 

Regards, 
Rebecca Pleasant 

Seller Support 

[ https://www.viagogo.com/ ] 

From: India Inbox 
Sent: Wednesday, July 10, 2019 12:12 AM 
To: Parvez Alam; CS.NewYork 
Cc: Nitesh Singh 
Subject: Re: 22513669 - Pageant Of The Masters - 12/07/2019 20:00 - Irvine Bowl, Laguna Beach, US - Ticket Network - Change the name of pickup person 
Hi [ mailto:[email-masked] | 
@CS.NewYork ] 

Would it be possible to change to Pick Up name from: 

Pickup Name : janet theologidy 

To: Alex Theologidy 

Kind regards, 

Julia 

From: Parvez Alam <[email-masked]> 
Sent: 10 July 2019 00:54 
To: India Inbox 
Cc: Nitesh Singh 
Subject: 22513669 - Pageant Of The Masters - 12/07/2019 20:00 - Irvine Bowl, Laguna Beach, US - Ticket Network - Change the name of pickup person 
Hi there, 

Buyer called in informing that someone else will be picking up the tickets from pick up point. The delivery plan for this order is Pick up (1 Euro delivery), buyer is unable to change the pick up name from his end and the agent is also getting error while inserting the pick up identity. Event is 3 day(s), 2 hours away. 

Pick up person's name: Alex Theologidy 

Can you please check if the pick up name can be changed. 

Kind Regards 
Parvez Khan 

From: "Nitesh Singh" <[email-masked]> 
To: "Parvez Alam" <[email-masked]> 
Sent: Wednesday, 10 July, 2019 06:16:35 
Subject: 22513669 - Pageant Of The Masters - 12/07/2019 20:00 - Irvine Bowl, Laguna Beach, US - Ticket Network - Change the name of pickup person 

Hi Parvez, 

With reference to TID : 22513669, buyer called that she want to change the name of pickup person who would be picking up these tickets. Buyer tried to change it from the link sent to the email but it didn't allowed to do her. I tried to change it from CSL but an error showed which I have attached above. Kindly look into the issue and check if the name of the pickup person could be changed to Alex Theologidy. 

Thanks & Regards, 
Nitesh