Subject: Re: 22604429 - Efott 2019 - Saturday - 13/07/2019 12:00 - Velence Északi Strand, Budapest, HU - Broker SK - Rejected replacement tickets
From: India Inbox <[email-masked]>
To: Parvez Alam <[email-masked]>
Cc: Nitesh Singh <[email-masked]>
Date: Thu, 11 Jul 2019 05:01:36 +0000

Hi Parvez

please note if transactions are in Pending Sub or Pending Replacement and the orders are not replaced and not subbed and the buyer did not accept any offer, if buyer is requesting a refund and declining offers we can always escalate to Payments for full refund with the correct reason.

In this case, please escalate for full refund, seller did not fulfill.

Kind regards,

Julia

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From: Parvez Alam <[email-masked]>
Sent: 10 July 2019 23:14
To: India Inbox
Cc: Nitesh Singh
Subject: 22604429 - Efott 2019 - Saturday - 13/07/2019 12:00 - Velence Északi Strand, Budapest, HU - Broker SK - Rejected replacement tickets

Hi there,

Buyer was offered replacement tickets by siobhan.doyle as the original seller didn't fulfil. Buyer emailed informing that he don't want the replacement tickets but full refund. Can you please inform Siobhan about buyer's response.

Thank you for your consideration.

Kind Regards
Parvez Khan

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From: "Nitesh Singh" <[email-masked]>
To: "Parvez Alam" <[email-masked]>
Sent: Thursday, 11 July, 2019 04:34:46
Subject: 22604429 - Efott 2019 - Saturday - 13/07/2019 12:00 - Velence Északi Strand, Budapest, HU - Broker SK -  Rejected replacement tickets

Hi Parvez,

With reference to TID : 22604429, transaction is pending substitution. Buyer received an email where agent siobhan.doyle offered him replacement tickets. Buyer emailed refusing the offered replacement tickets and asked for full refund. Kindly look into the issue and resolve it soon.

Thanks & Regards,
Nitesh