Subject: 22414291 - 3088879 - Comic Con 2019 - Sunday - 21/07/2019 09:30 - San Diego Convention Center, San Diego, US - Ticket Network - Late release of tickets
From: Parvez Alam <[email-masked]>
To: india inbox <[email-masked]>
Cc: Nitesh Singh <[email-masked]>
Date: Tue, 2 Jul 2019 12:16:26 -0700 (MST)

Hi Julia, 

Buyer was informed that the delivery plan was changed from being delivered by mail to local pick up. He was asked to provide the details of the person who will be picking up the tickets. There is a note in the case history that we have to inform CS.NY once we have a response from the buyer. 

Buyer has provided the below details of the pick up person. 

Victoria Cadenas 
[email-masked] 
+1 (0) 8184263914 

Can you please ask CS.NY to forward these details to the seller. 

Thank you for your consideration. 

Kind Regards 
Parvez Khan 

From: "Nitesh Singh" <[email-masked]> 
To: "Parvez Alam" <[email-masked]> 
Sent: Wednesday, 3 July, 2019 00:34:06 
Subject: 22414291 - 3088879 - Comic Con 2019 - Sunday - 21/07/2019 09:30 - San Diego Convention Center, San Diego, US - Ticket Network - Late release of tickets 

Hi parvez, 

With reference to TID : 22414291, seller earlier informed that tickets are being released late, so buyer needs to pickup the tickets from pick up point either outside of the venue or at a specific location within walking distance of the venue. Email was sent to buyer to provide details of person who will be collecting the tickets and buyer emailed with the details shown below: 
Victoria Cadenas 
[email-masked] 
+1 (0) 8184263914 
Work item from Lincoln.Ferreira shows that once the buyer response with details, need to escalate buyer's response to CS.NY. Kindly look into the issue and resolve it soon. 

Thanks & Regards, 
Nitesh