Subject: Productivity Report June
From: Parvez Alam <[email-masked]>
To: Nitesh Singh <[email-masked]>
Date: Tue, 2 Jul 2019 09:58:54 -0700 (MST)

Hi Nitesh, 

PFB the productivity report for the month of June 2019. 

Level Name 	Team Name 	Agent Name 	Productivity Average 	# Days logged 	Approx Real On site Hrs 	Approx Exp. On site Hrs 	Real 
Break Hrs 	Exp. Break Hrs 	Internal Hrs 	Meeting Training Hrs 	# Email 
MET 	# Email Floor 	# Calls Inbound 	# Calls Outbound 	Floor FCR 	Floor CSS 	Average Incoming call Handling Time 	Average Outcoming call Handling Time 
CF Agent - Night 	CF - Tier 1_Shimla 	NITESH.SINGH 	83% 	29 	228.86 	261.00 	31.34 	38.57 	0.00 	0.25 	0 	640 	289 	0 	57% 	26% 	8.76 	#DIV/0! 

Kind Regards 
Parvez Khan