Subject: Fwd: Address & Name in Chinese required for China Warranty replacement orders - Ref: EPOS2203003A
From: Josie Lau <[email-masked]>
To: daniele castiglioni <[email-masked]>, Aparna Jain <[email-masked]>
Date: Wed, 6 Apr 2022 18:38:28 -0700 (MST)

From: "EPOS Customer Service APAC" <[email-masked]> 
To: "Josie Lau" <[email-masked]> 
Cc: "EPOS Customer Service APAC" <[email-masked]> 
Sent: Wednesday, April 6, 2022 5:17:00 PM 
Subject: RE: Address & Name in Chinese required for China Warranty replacement orders - Ref: EPOS2203003A 

Hi Josie 

Due to Covid, Shanghai area is currently under lockdown. 

Therefore, temporarily we cannot arrange domestic delivery for below list. 

The orders are currently on hold in our Shenzhen warehouse, SF tracking reference will be provided once the lockdown is released by China government. 

	

contract# 	

Delivery 	

Cust. Reference 	

RMA# 	

Name 1 	

SF Tracking# 

EPOS2203 003A 	

2300155204 	

SCN000000343 	

RMA# 203019 	

Liu Wei 	

疫情原因，还未发出 

2300155215 	

SCN000000367 	

RMA# 204971 	

wu Sichao 	

疫情原因，还未发出 

2300156097 	

SCN000000387 	

RMA# 206013 	

Yin Ruowei 	

疫情原因，还未发出 

2300156107 	

SCN000000398 	

RMA# 206446 	

Yan Peijun 	

疫情原因，还未发出 

2300156109 	

SCN000000408 	

RMA# 206623 	

Liu Cong 	

疫情原因，还未发出 

2300156110 	

SCN000000400 	

RMA# 205351 	

Fan Yuxuan 	

疫情原因，还未发出 

2300156114 	

SCN000000404 	

RMA# 206621 	

Xue Weijie 	

疫情原因，还未发出 

	

Best regards 

Tiffany Yong (TIYO) 
Customer Service Executive, Customer Service 

EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark 

[ https://www.eposaudio.com/ ] 

[ https://www.eposaudio.com/ | eposaudio.com ] · Follow us here 	

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From: Josie Lau <[email-masked]> 
Sent: Thursday, 10 March 2022 1:15 pm 
To: EPOS Customer Service APAC <[email-masked]> 
Subject: Re: Address & Name in Chinese required for China Warranty replacement orders - Ref: EPOS2203003A 

		

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe. 

Hi Tiffany, 

I have attached the file. 

Thanks, 

Best regards, 

Josie 

From: "EPOS Customer Service APAC" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Josie Lau" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "EPOS Customer Service APAC" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, March 10, 2022 12:10:41 PM 
Subject: Address & Name in Chinese required for China Warranty replacement orders - Ref: EPOS2203003A 

Hi Josie 

We will be arranging the attached shipment into China. 

Please provide us with customer name and address in Chinese by 15 th March 2022. 

Thanks. 

	

Best regards 

Tiffany Yong (TIYO) 
Customer Service Executive, Customer Service 

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