Subject: RE: New RMA inquiry request - 200329
From: EPOS Global Support <[email-masked]>
To: "EPOS Audio, Customer Service US" <[email-masked]>, Daniele Castiglioni <[email-masked]>
Date: Thu, 24 Mar 2022 15:47:01 +0000

Hi Team,

Please update the ship Date for the replacement order SUS000040948.

Best Regards

Josephine

On Tue, March 15 at 14:31, Daniele Castiglioni wrote:

Hi Team,

Could you please inform about the Est. Ship Date for the replacement order SUS000040948.

Thanks,

Daniele

On Sat, March 5 at 1:27, EPOS Audio, Customer Service US wrote:

Replacement : SUS000040948

Nana Afriyie  Customer Service Americas

Phone: 800-332-7439

[email-masked]

[email-masked]

166 Main Street · Old Saybrook CT 06475 · USA Our cut off time for same-day shipping is 3 pm EST.

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From: EPOS Global Support <[email-masked]>

Sent: Friday, March 4, 2022 1:34 PM

To: EPOS Customer Service US <[email-masked]>

Subject: New RMA inquiry request - 200329

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Remark:

Company Name:

Name: Ethan Mahan

Phone: +1360) 609-6512

Email:[email-masked]​ ​

Address line 1: 14106 NE 74th St

Address line 2:

Postal Code: 98682

City: Vancouver

State/Province: Washington

Country: NA::USA

Products and quantities

Article nr. (Quantity):

Article nr. for replacement: 1000933(1)

Process: replacement_only

Stock location: gaming_warranty_main

Is This a Warranty: 1

 Conversation ID: 979e2563-9be9-11ec-8dd6-7390c09db5ad 979e2563-9be9-11ec-8dd6-7390c09db5ad 7f8600d

Conversation ID: 979e2563-9be9-11ec-8dd6-7390c09db5ad a596e32e-ab89-11ec-a87e-2bc6d441ade1 7f8600d