Subject: Fwd: Address and Name in Chinese required for China Warranty replacement orders - March_01
From: Josie Lau <[email-masked]>
To: daniele castiglioni <[email-masked]>
Date: Sun, 13 Mar 2022 17:56:44 -0700 (MST)

From: "EPOS Customer Service APAC" <[email-masked]> 
To: "Josie Lau" <[email-masked]> 
Cc: "EPOS Customer Service APAC" <[email-masked]> 
Sent: Friday, March 11, 2022 6:33:11 PM 
Subject: RE: Address and Name in Chinese required for China Warranty replacement orders - March_01 

Hi Josie 

Please see updated file with RMA# 201331 tracking number 

	

Best regards 

Tiffany Yong (TIYO) 
Customer Service Executive, Customer Service 

[ https://www.eposaudio.com/ ] 

[ https://www.eposaudio.com/ | eposaudio.com ] · Follow us here 	

[ https://www.facebook.com/eposenterprise ] [ https://twitter.com/eposaudio ] [ https://www.linkedin.com/company/eposaudio ] [ https://www.instagram.com/eposaudio/ ] [ https://www.youtube.com/c/EPOSEnterprise ] 

From: EPOS Customer Service APAC <[email-masked]> 
Sent: Friday, 11 March 2022 5:40 pm 
To: Josie Lau <[email-masked]> 
Cc: EPOS Customer Service APAC <[email-masked]> 
Subject: RE: Address and Name in Chinese required for China Warranty replacement orders - March_01 

Hi Josie 

Please find attached fyi and kindly share with your team 

I will inform the SF tracking for below once available. 

Delivery 	

Name 1 	

Cust. Reference 	

RMA# 

2300154179 	

Guo Renzhang 	

SCN000000357 	

RMA# 201331 

	

Best regards 

Tiffany Yong (TIYO) 
Customer Service Executive, Customer Service 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911792112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=5H86WZvkF%2B%2BzBPBJZ3i3D%2BZodgP4hJy2LRhiJX3WymE%3D&reserved=0 ] 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911792112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=5H86WZvkF%2B%2BzBPBJZ3i3D%2BZodgP4hJy2LRhiJX3WymE%3D&reserved=0 | eposaudio.com ] · Follow us here 	

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Feposenterprise&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911792112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=12qst%2FO9MiEe2%2FarRxqj%2B5B8dsPisfQ56pQFP2lcjco%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Feposaudio&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911792112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=kvRFnKgEwqQFDuImaOa%2BZWd7mzkighUmdscsF20gdbc%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911792112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=xqYCgoficLPkzOQzLPp8LCjpdphKMGxaoC4KbUoFmhU%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Feposaudio%2F&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911792112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=Pu4ng%2FOHJLWWolb2go3idu9BmZitNTy9PoaflOOnBG0%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fc%2FEPOSEnterprise&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911792112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=j0BGFm%2BH9ycrzkmZ7QZ2nYsiIYYDDPX2z32LpEmnKfM%3D&reserved=0 ] 

From: EPOS Customer Service APAC < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 7 March 2022 3:55 pm 
To: Josie Lau < [ mailto:[email-masked] | [email-masked] ] > 
Cc: EPOS Customer Service APAC < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Address and Name in Chinese required for China Warranty replacement orders - March_01 

Hi Josie 

Fyi, attached list of orders ( except RMA# 203019 & RMA# 204971 ) will arrive into China this week and goods should be delivered by next week. 

SF tracking details will be shared once available. 

RMA# 203019 & RMA# 204971 – will be updated separately. 

	

Best regards 

Tiffany Yong (TIYO) 
Customer Service Executive, Customer Service 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911792112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=5H86WZvkF%2B%2BzBPBJZ3i3D%2BZodgP4hJy2LRhiJX3WymE%3D&reserved=0 ] 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911792112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=5H86WZvkF%2B%2BzBPBJZ3i3D%2BZodgP4hJy2LRhiJX3WymE%3D&reserved=0 | eposaudio.com ] · Follow us here 	

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Feposenterprise&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911792112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=12qst%2FO9MiEe2%2FarRxqj%2B5B8dsPisfQ56pQFP2lcjco%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Feposaudio&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911792112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=kvRFnKgEwqQFDuImaOa%2BZWd7mzkighUmdscsF20gdbc%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911792112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=xqYCgoficLPkzOQzLPp8LCjpdphKMGxaoC4KbUoFmhU%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Feposaudio%2F&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911792112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=Pu4ng%2FOHJLWWolb2go3idu9BmZitNTy9PoaflOOnBG0%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fc%2FEPOSEnterprise&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911792112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=j0BGFm%2BH9ycrzkmZ7QZ2nYsiIYYDDPX2z32LpEmnKfM%3D&reserved=0 ] 

From: Josie Lau < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 4 March 2022 10:13 am 
To: EPOS Customer Service APAC < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Address and Name in Chinese required for China Warranty replacement orders - March_01 

		

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe. 

Hi Tiffany, 

I have updated. 

Best regards 

From: "EPOS Customer Service APAC" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Josie Lau" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "EPOS Customer Service APAC" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, March 3, 2022 6:02:18 PM 
Subject: RE: Address and Name in Chinese required for China Warranty replacement orders - March_01 

Hi Josie 

I have updated the correct RMA for below 

Kindly assist with the Chinese address and Chinese name 

	

Best regards 

Tiffany Yong (TIYO) 
Customer Service Executive, Customer Service 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911792112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=5H86WZvkF%2B%2BzBPBJZ3i3D%2BZodgP4hJy2LRhiJX3WymE%3D&reserved=0 ] 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911792112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=5H86WZvkF%2B%2BzBPBJZ3i3D%2BZodgP4hJy2LRhiJX3WymE%3D&reserved=0 | eposaudio.com ] · Follow us here 	

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Feposenterprise&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911792112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=12qst%2FO9MiEe2%2FarRxqj%2B5B8dsPisfQ56pQFP2lcjco%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Feposaudio&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911792112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=kvRFnKgEwqQFDuImaOa%2BZWd7mzkighUmdscsF20gdbc%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911792112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=xqYCgoficLPkzOQzLPp8LCjpdphKMGxaoC4KbUoFmhU%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Feposaudio%2F&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911792112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=Pu4ng%2FOHJLWWolb2go3idu9BmZitNTy9PoaflOOnBG0%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fc%2FEPOSEnterprise&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911792112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=j0BGFm%2BH9ycrzkmZ7QZ2nYsiIYYDDPX2z32LpEmnKfM%3D&reserved=0 ] 

From: Josie Lau < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 2 March 2022 11:09 am 
To: EPOS Customer Service APAC < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Address and Name in Chinese required for China Warranty replacement orders - March_01 

		

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe. 

Hi Tiffany, 

File attached. 

Thanks 

Josie 

From: "EPOS Customer Service APAC" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Josie Lau" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "EPOS Customer Service APAC" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, March 1, 2022 5:25:59 PM 
Subject: RE: Address and Name in Chinese required for China Warranty replacement orders - March_01 

Hi Josie 

Kindly assist with the attached 2 nd list of RMAs orders that will also require Chinese name and address. 

Thanks. 

	

Best regards 

Tiffany Yong (TIYO) 
Customer Service Executive, Customer Service 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911792112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=5H86WZvkF%2B%2BzBPBJZ3i3D%2BZodgP4hJy2LRhiJX3WymE%3D&reserved=0 ] 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911792112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=5H86WZvkF%2B%2BzBPBJZ3i3D%2BZodgP4hJy2LRhiJX3WymE%3D&reserved=0 | eposaudio.com ] · Follow us here 	

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Feposenterprise&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911792112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=12qst%2FO9MiEe2%2FarRxqj%2B5B8dsPisfQ56pQFP2lcjco%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Feposaudio&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911792112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=kvRFnKgEwqQFDuImaOa%2BZWd7mzkighUmdscsF20gdbc%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911948358%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=aEE%2Buv8EA%2FSvQ9gA8w6hFoKk69mPL4rnkEIAh7ylC4Y%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Feposaudio%2F&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911948358%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=b0RjmmhLWZmfFJ7H8RJOX9%2BBueM1LRosvCK5%2FQeWeFM%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fc%2FEPOSEnterprise&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911948358%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=jMNmNk5AXxe1ZScVVSoyomxBqBqi7tnnf24KMAY9ewE%3D&reserved=0 ] 

From: Josie Lau < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 1 March 2022 5:08 pm 
To: EPOS Customer Service APAC < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Address and Name in Chinese required for China Warranty replacement orders - March_01 

		

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe. 

Hi Tiffany, 

Thanks for your update. Please check attachment. 

Thanks, 

Josie 

From: "EPOS Customer Service APAC" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Josie Lau" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "EPOS Customer Service APAC" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, March 1, 2022 2:35:05 PM 
Subject: RE: Address and Name in Chinese required for China Warranty replacement orders - March_01 

Hi Josie 

Please confirm received the below email within today. 

Else I will be asking for address on per RMA basis like before. 

Kindly note that I have another 25 RMAs which will also be arranging to leave HKG next week. 

Therefore, seek your confirmation of receipt of the attached file. 

Do let me know if you will prefer us to check for Chinese name and address on per RMA basis. 

Thanks. 

	

Best regards 

Tiffany Yong (TIYO) 
Customer Service Executive, Customer Service 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911948358%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=FN4xZYJkaFYMt%2F6ViL2zCywzNpt%2BP210z5sHaj0x51w%3D&reserved=0 ] 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911948358%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=FN4xZYJkaFYMt%2F6ViL2zCywzNpt%2BP210z5sHaj0x51w%3D&reserved=0 | eposaudio.com ] · Follow us here 	

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Feposenterprise&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911948358%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=VAkQkn2YHvkf0tdqlDFdGy1F6%2FdyGho8hYRS1Ac9q6A%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Feposaudio&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911948358%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=G3Yg6txtdZRWHVejSBq4uowpkvcXSGUyR4Jrvb%2FlcyU%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911948358%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=aEE%2Buv8EA%2FSvQ9gA8w6hFoKk69mPL4rnkEIAh7ylC4Y%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Feposaudio%2F&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911948358%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=b0RjmmhLWZmfFJ7H8RJOX9%2BBueM1LRosvCK5%2FQeWeFM%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fc%2FEPOSEnterprise&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911948358%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=jMNmNk5AXxe1ZScVVSoyomxBqBqi7tnnf24KMAY9ewE%3D&reserved=0 ] 

From: EPOS Customer Service APAC < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 25 February 2022 6:26 pm 
To: Josie Lau < [ mailto:[email-masked] | [email-masked] ] > 
Cc: EPOS Customer Service APAC < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Address and Name in Chinese required for China Warranty replacement orders - March_01 
Importance: High 

Hi Josie 

We will be arranging the attached shipment into China, Estimated to depart HKG warehouse 4 th March 2022. 

Please provide us with customer name and address in Chinese by 3 rd March 2022. 

Thanks. 

	

Best regards 

Tiffany Yong (TIYO) 
Customer Service Executive, Customer Service 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911948358%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=FN4xZYJkaFYMt%2F6ViL2zCywzNpt%2BP210z5sHaj0x51w%3D&reserved=0 ] 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911948358%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=FN4xZYJkaFYMt%2F6ViL2zCywzNpt%2BP210z5sHaj0x51w%3D&reserved=0 | eposaudio.com ] · Follow us here 	

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Feposenterprise&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911948358%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=VAkQkn2YHvkf0tdqlDFdGy1F6%2FdyGho8hYRS1Ac9q6A%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Feposaudio&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911948358%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=G3Yg6txtdZRWHVejSBq4uowpkvcXSGUyR4Jrvb%2FlcyU%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911948358%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=aEE%2Buv8EA%2FSvQ9gA8w6hFoKk69mPL4rnkEIAh7ylC4Y%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Feposaudio%2F&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911948358%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=b0RjmmhLWZmfFJ7H8RJOX9%2BBueM1LRosvCK5%2FQeWeFM%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fc%2FEPOSEnterprise&data=04%7C01%7Ccustomerserviceapac%40eposaudio.com%7C064a0d3d20154d53f7aa08da0343162f%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637825883911948358%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=jMNmNk5AXxe1ZScVVSoyomxBqBqi7tnnf24KMAY9ewE%3D&reserved=0 ]