Subject: RE: New RMA inquiry request - 195662
From: EPOS Global Support <[email-masked]>
To: Daniele Castiglioni <[email-masked]>, "EPOS Audio, Customer Service APAC" <[email-masked]>
Date: Tue, 08 Feb 2022 06:47:28 +0000

Hi team,

Name:郑先生

Address:广东省深圳市南山区前海路1040号心语家园A1612

Thank you,

On Mon, February 7 at 11:35, EPOS Audio, Customer Service APAC wrote:

Hi Team

Please provide Name and address in Chinese for shipment arrangement.

Tentatively this is planned to leave for China Next week.

Thanks

Best regards

Tiffany Yong (TIYO)

Customer Service Executive

EPOS Audio Singapore Pte. Ltd. · 80 Bendemeer Road, #06-01A · 339949 Singapore

https://www.eposaudio.com/

[eposaudio.com](https://www.eposaudio.com/) · Follow us here

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From: EPOS Customer Service APAC <[email-masked]>

Sent: Friday, 21 January 2022 5:04 pm

To: SeCom DK Gaming Help <[email-masked]>; EPOS Customer Service APAC <[email-masked]>

Subject: RE: New RMA inquiry request - 195662

Hi Team

Warranty replacement order SCN000000282

Best regards

Tiffany Yong (TIYO)

Customer Service Executive

EPOS Audio Singapore Pte. Ltd. · 80 Bendemeer Road, #06-01A · 339949 Singapore

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From: EPOS Global Support <[email-masked]>

Sent: Friday, 21 January 2022 4:36 pm

To: EPOS Customer Service APAC <[email-masked]>

Subject: RE: New RMA inquiry request - 195662

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Tiffany,

I confirm that the replacement has been approved for:

1000233(1) - GSP 670.

Please proceed with replacement order.

Process: Replacement Only.

Thsnk,

Daniele

 Conversation ID: 219b9096-79d9-11ec-a394-454496049603 2d9a5fc0-7a95-11ec-8dab-693e33c03e32 7f8600dOn Fri, January 21 at 7:41, EPOS Audio, Customer Service APAC wrote:

Hi Team

Just to confirm, the replacement item for this request should be 1000233.

Thanks.

Best regards

Tiffany Yong (TIYO)

Customer Service Executive

EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark

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From: EPOS Global Support <[email-masked]>

Sent: Thursday, 20 January 2022 6:10 pm

To: EPOS Customer Service APAC <[email-masked]>

Subject: New RMA inquiry request - 195662

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Remark:This item will not be returned

Company Name:

Name: Yue Zheng

Phone: 18565890683

Email:[email-masked]​ ​

Address line 1: A715 XinYuYaYuan

Address line 2: 1068 QianHai Road, NanShan District

Postal Code: 518000

City: Shenzhen

State/Province: Guangdong

Country: APAC::China

Products and quantities

Article nr. (Quantity):

Article nr. for replacement: 1000233(1)

Article nr. for return:

Process: replacement_only

Stock location: gaming_warranty_main

Is This a Warranty: 1

 Conversation ID: 219b9096-79d9-11ec-a394-454496049603 219b9096-79d9-11ec-a394-454496049603 7f8600d

Conversation ID: 219b9096-79d9-11ec-a394-454496049603 fb79e4c7-88aa-11ec-9e0c-af52c4641553 7f8600d