Subject: RE: New RMA inquiry request - 176061
From: EPOS Global Support <[email-masked]>
To: "EPOS Audio, Customer Service India" <[email-masked]>, Daniele Castiglioni <[email-masked]>
Date: Wed, 03 Nov 2021 00:58:07 +0000

Hi team,

Customer called yesterday said he already shipped the product, (without aksing) Informed the holiday.

Thanks,

Josie

On Thu, October 28 at 18:14, Daniele Castiglioni wrote:

Hi Team,

Please close current RMA176061 and cancel the reutrn order RIN0000801.

Customer is unresponsive.

Thanks,

Daniele

On Mon, October 4 at 10:35, EPOS Audio, Customer Service India wrote:

Hi Team,

Thank you for mailing us.

Please find the return order no,

RIN0000801

Thanks and Regards,

Customer Service India

From: EPOS Global Support <[email-masked]>

Sent: 04 October 2021 07:32

To: EPOS Customer Service IN <[email-masked]>

Subject: New RMA inquiry request - 176061

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Company Name:

Name: Vivek Singh

Phone: +919967780535

Email:[email-masked]​ ​

Address line 1: Room No.4, Shukla Chawl No.2, Opp.ICICI Bank, road No.23

Address line 2: C-Cross road, MIDC, Andheri East

Postal Code: 400 093

City: Mumbai

State/Province: Maharashtra

Country: APAC::India

Products and quantities

Article nr. (Quantity):

Article nr. for replacement: 1000432(1)

Article nr. for return:

Process: gaming_warranty_sltr

Stock location: gaming_warranty_ main

Is This a Warranty: 1

 Conversation ID: 1f6dd6fa-24b7-11ec-92aa-56dffc9cb301 1f6dd6fa-24b7-11ec-92aa-56dffc9cb301 7f8600d

Conversation ID: 1f6dd6fa-24b7-11ec-92aa-56dffc9cb301 1badabfd-3c41-11ec-8d3c-969fd6e4e80f 7f8600d