Subject: RE: New RMA inquiry request - 170965
From: EPOS Global Support <[email-masked]>
To: Daniele Castiglioni <[email-masked]>, Heta Nyrhinen <[email-masked]>, "EPOS Audio, Customer Service UK" <[email-masked]>
Date: Fri, 17 Sep 2021 13:59:21 +0000

Hi Team,

I apologize for the confusion.

Can you void this UPS collection 1Z939FV89508239538 i created?

Customer informed that collection can be arranged asap

Customer confirm the following collection address:

Name: James Trever

Phone: 07969310543

Email: [email-masked]

Address line 1: 11 Willow Drive

Address line 2:

Postal Code: S81 8FT

City: Shireoaks

State/Province: Worksop notts

Country: EMEA::UK

Please arrange the collection and provide the custom invoice.

Thanks,

Aparna

On Fri, September 17 at 19:15, EPOS Audio, Customer Service UK wrote:

Hi

I have just received the attached notification from UPS. This return is supposed to go back to Arvato (see email below).

Best Regards,

Lorraine Quirie Customer Service

Tel: 01698 208252

EPOS UK Cadzow Industrial Estate, Hamilton, ML3 7QE

[Signatur-banner_basic_ATC]

[eposaudio.com](https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445706090&sdata=fKst5h71cfeYMt60N1VHTxVrUtWd147104dnumbMwow%3D&reserved=0) · Follow us here

https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445716089&sdata=MluagG%2FOKK2zbJI3Z7qf%2FSnXXSLn4EqW5EllvQVSf%2Fg%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FEpos_audio&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445716089&sdata=Mc6bJR%2Bd4fxeHuXsiZtdKyW2F3fAJPWGBk4g8%2FIwuLM%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445726084&sdata=2hJD8Zqpg3sTdMuB4yyWPAyS%2F6BsvJc37PQjRVgnNWI%3D&reserved=0

[eposaudio.com](https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445736080&sdata=Se9wuO21VROEkr03s%2BXgF8evTDnqT%2FdPuPsXq8mmS8M%3D&reserved=0) · Follow us here

https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445736080&sdata=1U9cd0T%2Bjjwsb%2FarvDZG51IKjrdeuyhszJcZg2K99Wc%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FEpos_audio&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445746071&sdata=vu6CH297gsqcqftnAhNzytuFZqMzA%2BJa3EhKbucEqys%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445746071&sdata=Vnap0bcrKqAZcnggh7a8PvQWyZYFSEin2iaqPlpwwls%3D&reserved=0

[eposaudio.com](https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445756070&sdata=W9AFgOZFmyIAB%2BW0V%2FL7mQBH7ZW1medCZxHc%2BL6AkQ4%3D&reserved=0) · Follow us here

https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Fsennheisergaming%2F&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445756070&sdata=ETOsA5V%2FiT1cfYbLsvJh8tSf3xk3HIY%2FxnYjJS771%2FM%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Fsennheisergaming%2F&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445766066&sdata=JyrbntHsIBYJZcHcK04yA9BTHgbrwGPblxXB%2BbhQ2ZI%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fuser%2Fsennheisergaming&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445766066&sdata=cjon5IhUHJqv9H1JnmBHc58%2FyiPdtuzUW6TYdCeSygA%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FSennheiserGamer%3Fs%3D20&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445776056&sdata=FP2iYPhCTSgwnKX05NT54XrcPguWNYX1iRdKvbFpLtk%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445776056&sdata=xhcFt7GlgAGrUpExm0Qx8RMary0oBC2kAwC2AiESJ9A%3D&reserved=0

From: EPOS Global Support <[email-masked]>

Sent: 16 September 2021 12:36

To: EPOS Customer Service UK <[email-masked]>; Heta Nyrhinen (HNYR) <[email-masked]>

Subject: RE: New RMA inquiry request - 170965

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Lorraine,

Yes, please go ahead with using Art.508317(1).

Thanks,

Daniele

 Conversation ID: 087b2435-0f2f-11ec-a6a2-6c4a5c8dfe02 4a9bff2b-16e2-11ec-866d-ddd8193f09a8 7f8600dOn Thu, September 16 at 17:02, Heta Nyrhinen wrote:

Hi Lorraine,

It is a mistake, thanks for noticing. The correct replacement should be the 508317.

Thank you!

Best regards​​

Heta Nyrhinen Project Manager

Global Support and Service

+45 4470 0148

+45 2213 1261

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark

https://eur01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.eposaudio.com%2Fenterprise%2Faston-martin-f1%3Futm_source%3Dmailsignatur%26utm_medium%3Demail%26utm_campaign%3Dam_f1%26utm_content%3Dnn_en_email_aw&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889782920731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=s1DfPHaCeQaGx1xZ6L6Q7L%2FPwdldeZjo6TCHRUNHV4k%3D&reserved=0

[eposaudio.com](https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889782920731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=OKt2PQKZyjehpLcC9a7fndEOQOfzG83GRoYjY1YrwFg%3D&reserved=0) · Follow us here

https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Feposenterprise&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889782920731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=hZ0NJiqPR8DlCdsUMzIamO1LyhkC6CWuL16d7jbT0g8%3D&reserved=0https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Feposaudio%3Flang%3Dda&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889782930687%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=lbMaF6bYFKtzExrJc0qw6WVaxNVaRRaL7wVx61t%2FBEM%3D&reserved=0https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2Fmycompany%2F&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889782930687%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=I9dTzmk1fNybDpql3GQtXngqcKxgl7yeyEkZxmwc2ZQ%3D&reserved=0https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Feposaudio%2F&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889782940649%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=EClF%2FfsQBnJHELaIxfhJpmEtbzyPq4E5dFbORxITr38%3D&reserved=0https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889782940649%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=tqRBVw8pXPRvgRh7FFJmPyODilRW7s7WUElJKXngHXs%3D&reserved=0

From: EPOS Customer Service UK <[email-masked]>

Sent: 16. september 2021 13:30

To: BLR SennCom Support <[email-masked]>; Heta Nyrhinen (HNYR) <[email-masked]>

Subject: RE: New RMA inquiry request - 170965

Hi

Why is the customer not getting 508317? This is the same as the faulty product. There are loads in stock.

Best Regards,

Lorraine Quirie Customer Service

Tel: 01698 208252

EPOS UK Cadzow Industrial Estate, Hamilton, ML3 7QE

[Signatur-banner_basic_ATC]

[eposaudio.com](https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889782940649%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=xMqAmTpJJ4fPYVRRpj%2F%2BbhYGTPglF7qt68RSdTLFfSk%3D&reserved=0) · Follow us here

https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889782950599%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=eBXgGUunhjhSrdM9o6sXS2%2FdxKhTl%2FLpyWhYv6vxfuc%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FEpos_audio&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889782950599%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=38Pm6k6M6z7f4ZirBJkUxJT%2Fa2xjA4NnhbBST%2BxkjNY%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889782960559%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=3k6cx%2BwYblvnxGkDGsosP85SBudT9giX2KeXVRIaDS0%3D&reserved=0

[eposaudio.com](https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889782960559%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=L%2BQ31G%2FH5k2kBrIZd9P843LuE8V4e1G9pKVTkaj4jWw%3D&reserved=0) · Follow us here

https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889782970518%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=YueC4HPZLuGjbn6lkotU90WJD5iGNEXDH5IqrvQIA0c%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FEpos_audio&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889782970518%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=FEC95jhSK42597dBhIKdYqMDgH5l0NO5VEC5QLZ6JyA%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889782980474%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=mmeCNIQqNzSNQ2tMAkxy6whmZdAR%2Bh62sm5K3WKH%2BEU%3D&reserved=0

[eposaudio.com](https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889782980474%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Jx0S7%2BAL3SrN5E7BHojSLUniqWMCUqiV1RyDugAiFyA%3D&reserved=0) · Follow us here

https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Fsennheisergaming%2F&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889782990423%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=qT1c%2BpNeQROmdKRUGoVChkWMiya4%2BOcVzH6wM%2FzdCg0%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Fsennheisergaming%2F&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889782990423%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=PDD8DFlGDRzkQK1QKEKEq1CbntSzpno0220h%2BDA6PpI%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fuser%2Fsennheisergaming&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889782990423%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=QWwWp%2FXkloiG6fV3noWK1TQ%2B0mUIJnY6NKClqor2r6Y%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FSennheiserGamer%3Fs%3D20&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783000379%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=2bEAbyKt5%2BO3iQFIdaGlL7LrRhDMmi0iIIhLbF4HLJA%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783000379%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=WySYzikdL%2BpnHQMhuTJcGJfDz3vuZBNCUne6HKbqw4w%3D&reserved=0

From: EPOS Global Support <[email-masked]>

Sent: 16 September 2021 12:26

To: Heta Nyrhinen (HNYR) <[email-masked]>; EPOS Customer Service UK <[email-masked]>

Subject: RE: New RMA inquiry request - 170965

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Lorraine,

Yes the wrong replacement needs to be return back to the Arvato Germany.

Please provide return order number for it meanwhile i am checking for suitable collection date with customer.

Please also provide the new replacement order number for the article number 1000916(1).

Thanks,

Aparna

 Conversation ID: 087b2435-0f2f-11ec-a6a2-6c4a5c8dfe02 d3c52212-16e0-11ec-8b8f-36a66531d042 7f8600dOn Thu, September 16 at 16:50, EPOS Audio, Customer Service UK wrote:

Hi

Has the wrong replacement to be returned back to Arvato? Has a new order to be raised for a new replacement?

Best Regards,

Lorraine Quirie Customer Service

Tel: 01698 208252

EPOS UK Cadzow Industrial Estate, Hamilton, ML3 7QE

[Signatur-banner_basic_ATC]

[eposaudio.com](https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783010347%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Rmho3ZAFr41A8IQMCDDh2u7KFZrAd3BBcsu8osz9i%2FE%3D&reserved=0) · Follow us here

https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783010347%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=nB5fzrQk1lBG%2B0ohosWcvhI7ff%2B0vM44EPSKRu4qAUo%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FEpos_audio&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783010347%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=O2sdpq36cOVB1yIW6FJW9bKyn5t0mTDi%2FpO%2B90VmMe4%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783020307%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ZX2XKqqeegcaULZFLdSCHwedcHsoXnAipCOy4dV%2Fd%2Bw%3D&reserved=0

[eposaudio.com](https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783020307%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=aG3nb2Dcy7m8GpH9w%2BICu%2BkYXV%2BxUVvR99u9dG3fDk8%3D&reserved=0) · Follow us here

https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783030259%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=q3v%2FVr%2F%2BdNABkLS8yUJlvZVCpMdcwSfnqpGYgykYbi0%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FEpos_audio&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783030259%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=yJ2UuWIH8pQQotppSN9xDA8lH04wcEAaqBrClJaVlF8%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783040216%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=1%2FEOS8LUDFtDy9%2FVZ5kpmKHz5C3C4qtTSA92KFwwaFE%3D&reserved=0

[eposaudio.com](https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783050171%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=CAkuVTGtP0S%2FWLCBxgcgETzlvqJ7%2Bh4LNoCwyFBWx2k%3D&reserved=0) · Follow us here

https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Fsennheisergaming%2F&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783050171%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=3guXNA74tXOECH%2FGnVGQ9XozLMhwJTyahnpfWzmikX0%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Fsennheisergaming%2F&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783060131%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=myomf%2B3EoogPW8fb8veCSZyQubTGnvj5MEGLluELKSc%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fuser%2Fsennheisergaming&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783060131%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=yIJVBfOJDLn4hI2bUA%2Ba3nCY8LBU5PbLWxpy8QMBN8w%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FSennheiserGamer%3Fs%3D20&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783070082%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=th55VYC3szrIJo6c%2B%2FIIH5nOPLXAZwg3GP%2F6tmlbXqs%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783070082%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=FEU4miHIbef3PV3KZyaNq3Gi6%2Bt1kUDtXwPN5qH0R7A%3D&reserved=0

From: EPOS Global Support <[email-masked]>

Sent: 16 September 2021 11:53

To: EPOS Customer Service UK <[email-masked]>

Subject: RE: New RMA inquiry request - 170965

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Team,

Customer received the wrong replacement, Initially the article number provided was incorrect.

Please provide the new return order to return back the wrong replacement.

Thanks,

Aparna

 Conversation ID: 087b2435-0f2f-11ec-a6a2-6c4a5c8dfe02 3b5a9194-16dc-11ec-b49c-75fe4b1492b3 7f8600dOn Tue, September 7 at 15:09, EPOS Audio, Customer Service UK wrote:

Hi

RMA is RUK0001527.

Replacement order will be SUK000008002.

Best Regards,

Lorraine Quirie Customer Service

Tel: 01698 208252

EPOS UK Cadzow Industrial Estate, Hamilton, ML3 7QE

[Signatur-banner_basic_ATC]

[eposaudio.com](https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783080039%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Psm3xBdgly%2FESb%2BcRSfvkhOsg0f2pcDvtxdg8t7%2FQOg%3D&reserved=0) · Follow us here

https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783080039%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=yrRR67FgGtBtoXBKYkif1YzUOKQ6P9HATA59viKjlxg%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FEpos_audio&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783080039%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=d4ctXbxMfHVO4RhOcvr7TQTVCVEdmT1wuP94OZGpzfE%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783089997%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=dmHXQdhYxchUgMZu%2B73nP4FP45hAWMUBNHAHqcDFqUw%3D&reserved=0

[eposaudio.com](https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783089997%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=nvRQSh8F8b6dUmB%2BKAC9CprJIUN7M5UKRpxUm5BorXY%3D&reserved=0) · Follow us here

https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783099949%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=l%2FTfknBnk8iXf4husOC9IcTJKfliIHSPfdG0oKM274c%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FEpos_audio&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783099949%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Qa%2FjEvbMJ2hpMQYb%2F4arypb03W8Eq8S0oRCfA9%2BBBfE%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783109914%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=FWjMI15uhXueuyHgcQeNPc6UrDnIDgIjyG1meMOPHw0%3D&reserved=0

[eposaudio.com](https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783109914%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=5bGbw%2BLapxUpUiYO8W%2FsjWmzKzAKWFlPUSGiDZ0cRVA%3D&reserved=0) · Follow us here

https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Fsennheisergaming%2F&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783119864%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Ky9tgoQhcOovdza260h5%2FhEJAyeT3AB2d%2FMDYpRMdZY%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Fsennheisergaming%2F&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783119864%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=4ms85149GOyd3vzPgXTWS4rECx1Q8dYZY0F%2FOfM6yQg%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fuser%2Fsennheisergaming&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783119864%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=LZefXj7213rJppIkCHKqSHMSiHGzHMZQC%2F4CxiFuX9E%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FSennheiserGamer%3Fs%3D20&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783129821%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=V764iRdH7MWSSMEA1%2BPqBbK5Jbp1AvPqYSbU1RTsUtg%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=04%7C01%7Ccustomerserviceuk%40eposaudio.com%7Cfac46fb0a0704899b16108d9790630e6%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637673889783129821%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=u4WyfKBr5kaVDWVVUWapb4jeXXiF%2B7t7mOUcgzvmc3s%3D&reserved=0

From: EPOS Global Support <[email-masked]>

Sent: 06 September 2021 17:25

To: EPOS Customer Service UK <[email-masked]>

Subject: New RMA inquiry request - 170965

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Remarks:

Company Name: N/A

Name: James Trever

Phone: 07969310543

Email: [email-masked]

Address line 1: 11 Willow Drive

Address line 2:

Postal Code: S81 8FT

City: Shireoaks

State/Province: Worksop notts

Country: EMEA::UK

Article Nr. (Quantity):

Article nr. for replacement: 1000908(1)

Article nr. for return: 508317(1)

Process: SLTR

Stock location: MAIN

 Conversation ID: 087b2435-0f2f-11ec-a6a2-6c4a5c8dfe02 087b2435-0f2f-11ec-a6a2-6c4a5c8dfe02 7f8600d

Conversation ID: 087b2435-0f2f-11ec-a6a2-6c4a5c8dfe02 752ce012-17bf-11ec-8802-0c9ea9dac1c7 7f8600d