Subject: Re: AW: New RMA inquiry request - 130396
From: EPOS Global Support <[email-masked]>
To: "EPOS Audio, Customer Service DACH" <[email-masked]>, Daniele Castiglioni <[email-masked]>
Date: Thu, 18 Mar 2021 10:07:23 +0000

Hey Team,

Please take the following Article numbers into consideration for the replacement and return:

1000243(1) -Replace

1000201(1)- Replace

507262(1)- Return

Thanks,

Best regards

Karin

On Thu, March 18 at 12:00, Daniele Castiglioni wrote:

Hi Team,

Could you please provide return order # and replacement order# ?

Thanks,

Best regards,

Daniele

On Wed, March 17 at 16:12, Daniele Castiglioni wrote:

Hi Team,

I apologise for the inconvenience.

The correcte Articles for the replacement are the following: 1000243(1) and 1000201(1).

Please provide return order # and replacement order#.

Thanks.

Best regards,

Daniele

On Thu, March 11 at 16:28, EPOS Audio, Customer Service DACH wrote:

Hi team,

Replacement 507262 is not possible, art. is status 70 and not available.

What item should we send out?

Mit freundlichen Grüßen

Daniel Kübler Customer Service Representative

+49 30 70 71 46 75[Anrufen: +49 30 70 71 46 74](https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdemant.sharepoint.com%2Fsites%2Femailsignature%2FSeCom%2FPages%2Fdefault.aspx&data=02%7C01%7Cdnku%40eposaudio.com%7Ca21c70c7b2cf44a168fe08d8218b37c1%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637296229103438719&sdata=2EjIIApO3PS6qmr4GM4MPeq5GNnKIKqn50UFA1BRrYA%3D&reserved=0)

EPOS Germany GmbH · Sickingenstr. 70-71 · 10553 Berlin · Germany

[eposaudio.com](https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=02%7C01%7Cdnku%40eposaudio.com%7Ca21c70c7b2cf44a168fe08d8218b37c1%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637296229103448678&sdata=g%2BLCsVHpgXLMa7%2B%2BdGjpCiYIWQpHgYPFm5zUYBDvDfk%3D&reserved=0) · Follow us here

https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=02%7C01%7Cdnku%40eposaudio.com%7Ca21c70c7b2cf44a168fe08d8218b37c1%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637296229103448678&sdata=JAS%2FTxjoxDH3b79Mjc9hzK1Cw4ATC5psPSGbiSZ3nZo%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FEpos_audio&data=02%7C01%7Cdnku%40eposaudio.com%7Ca21c70c7b2cf44a168fe08d8218b37c1%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637296229103458632&sdata=prKHIrumCseMs1CWALjTaXISg9h1TeIvkDn268I0UF8%3D&reserved=0 https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=02%7C01%7Cdnku%40eposaudio.com%7Ca21c70c7b2cf44a168fe08d8218b37c1%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637296229103458632&sdata=8I0yzqnmNcG3nTNpNaaLpUtWRtNXmHFjywF3hwRj0UQ%3D&reserved=0

Von: EPOS Global Support <[email-masked]>

Gesendet: Mittwoch, 10. März 2021 10:22

An: EPOS Customer Service DACH <[email-masked]>

Betreff: New RMA inquiry request - 130396

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Remark:

Company Name:

Name: Fabian Schubert

Phone: 05235 2197

Email:[email-masked]​ ​

Address line 1: Gartenstraße 34

Address line 2:

Postal Code: 32825

City: Blomberg

State/Province: Nordrhein-westfalen

Country: EMEA::Germany

Products and quantities

Article nr. (Quantity):

Article nr. for replacement: 507262(1)

Article nr. for return: 1000201(1)

Process: gaming_warranty_sltr

Stock location: gaming_warranty_main

Is This a Warranty: 1

 Conversation ID: 00481efc-8182-11eb-a521-b21189add141 00481efc-8182-11eb-a521-b21189add141 7f8600d

Conversation ID: 00481efc-8182-11eb-a521-b21189add141 bbde632e-87d1-11eb-ac6c-b6ddbd489b7d 7f8600d