Subject: GSX 1000, Customer feedback
From: EPOS Global Support <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>, Pradeep Verma <[email-masked]>, Vishal Singh <[email-masked]>
Date: Mon, 08 Mar 2021 14:36:30 +0000

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You are registered as a CC on this support request (133715). Reply to this email to add a comment to the request.

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Mpiana Josue, Mar 8, 2021, 14:36 UTC (private)

**_LEVEL 1 CLOSING STATEMENT_**

**Product name**: GSX 1000
**Issue**: Customer feedback

**Problem**: Customer feedback
**Solution**: SWAP

Closing case.

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Mpiana Josue, Mar 8, 2021, 14:36 UTC

Dear Chris,

Thank you very much for your feedback.

We will be proceeding to close this ticket No. 133715 in our system. Please do not hesitate to reply to this email if you have any further questions or concerns related to this matter.

Your satisfaction with our service agent is very important to us, we would be grateful if you could take a moment to fill in the survey found at the following link: Link - Survey

This survey will also be sent to you via email in the coming days.

We wish you a nice day!

Best regards,
Mpiana Josue
EPOS Global Support

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Mpiana Josue, Mar 8, 2021, 14:35 UTC (private)

**_CASE SUMMARY_**

**Contact person**: Chris Kelly
**Email**: [email-masked]
**Product name**: GSX 1000
**Number of Products**: 1
**Issue**: Customer feedback
**Current status**:
- The customer send a feedback regarding ticket #133715
- " First rate no1.. It did take a little pushing on my part but still very happy with the out come.."

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Chris Kelly, Mar 8, 2021, 7:43 UTC

This is a follow-up to your previous request #121015 "GSX 1000, PC, Unable to update"

First rate no1..

It did take a little pushing on my part but still very happy with the out come..

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