Subject: RE: UPS Trackings 26-02
From: "Karen Teles Benitez (KRTB)" <[email-masked]>
To: daniele.castiglioni <[email-masked]>
Cc: "Heta Nyrhinen (HNYR)" <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Fri, 26 Feb 2021 10:34:19 +0000

Hello Daniele,

The case 119967 was closed because it has been send another device before as a workaround ( issue was with a MB Pro, and the customer got a DW pro as workaround). Customer is now receiving the proper replacement.
Ticket 180638 you are correct.

Best regards​​
Karen Teles Benitez
Student Assistant
+45 7242 1736
EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk&data=04%7C01%7Ckrtb%40eposaudio.com%7Cef94c730943c41dc556408d8da3ef9c4%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637499311396131020%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=k8uPEU2JLX8tgaxedV6pWBgyTRauuDvkes5Xz7%2FJYds%3D&reserved=0>

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From: Daniele Castiglioni <[email-masked]>
Sent: 26. februar 2021 11:12
To: Karen Teles Benitez (KRTB) <[email-masked]>
Cc: Heta Nyrhinen (HNYR) <[email-masked]>; Ashish Dabral <[email-masked]>
Subject: Re: UPS Trackings 26-02

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Good day Karen,

I confirm we have updated the trackings provided.

Only 2 issue:

  *   119967 -  1Z609FR66868261225: Ticket# already closed. tracking belongs to a different ticket#.
  *   180638 - 1Z609FR66868261958: I guess this is not for us.
Could you please check?

Thanks,
Daniele

________________________________
From: "Karen Teles Benitez, KRTB" <[email-masked]<mailto:[email-masked]>>
To: "Daniele Castiglioni" <[email-masked]<mailto:[email-masked]>>
Cc: "Heta Nyrhinen, HNYR" <[email-masked]<mailto:[email-masked]>>, "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, February 26, 2021 2:16:48 PM
Subject: UPS Trackings 26-02

Good morning Daniele,

The trackings of the day are:

Tickets
Trackings
128246
1Z8760F30358776041
131321
1Z609FR66868263901
130696
1Z609FR66868263116
130809
1Z609FR66868263125
131223
1Z609FR66868263143
130875
1Z609FR66868263134
122882
1Z609FR60468262924
130387
1Z609FR66868263152
131201
1Z609FR66868262948
130930
1Z609FR66868263161
130610
1Z609FR66868263170
127600
1Z609FR66868255287
124394
1Z609FR66868257712
128458
1Z609FR66868256071
129855
1Z609FR66868256008
127309
1Z609FR66868256053
128620
1Z609FR66868257865
125202
1Z609FR66868255278
119967
1Z609FR66868261225
126746
1Z609FR66868258515
129025
1Z609FR66868257856
125721
1Z609FR66868258711
129059
1Z609FR66868257838
111957
1Z609FR66868257810
124930
1Z609FR66868261216
180638
1Z609FR66868261958
129118
1Z609FR66868257829
123737
1Z609FR66868260002
128190
1Z609FR66868259498
131015
1Z609FR66868258524
130167
1Z609FR66868261332
107007
1Z609FR66868257874
129849
1Z609FR66868261314
128906
1Z609FR66868261234
130388
1Z609FR66868258720
124034
1Z609FR66868257801

Best regards​​
Karen Teles Benitez
Student Assistant
+45 7242 1736
EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk&data=04%7C01%7Ckrtb%40eposaudio.com%7Cef94c730943c41dc556408d8da3ef9c4%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637499311396131020%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=k8uPEU2JLX8tgaxedV6pWBgyTRauuDvkes5Xz7%2FJYds%3D&reserved=0>

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