Subject: RE: New RMA inquiry request - 127404
From: EPOS Global Support <[email-masked]>
To: Customerservicein <[email-masked]>, Daniele Castiglioni <[email-masked]>
Date: Fri, 12 Feb 2021 10:48:03 +0000

Hello,

Is there another issue with the headsets than missing/broken ear pads? Usually that would be wear and tear and not covered by warranty. Do you have any accessories in stock?

Thank you,

Heta

On Fri, February 12 at 7:27, Customerservicein wrote:

Hi Team,

We have received 6 pcs of 504197 PC 8 USB,

Please give conformation from your end.

Thanks and Regards,

Customer Service India

From: EPOS Customer Service India <[email-masked]>

Sent: 08 February 2021 12:36

To: SeCom DK Gaming Help <[email-masked]>; EPOS Customer Service India <[email-masked]>

Subject: RE: New RMA inquiry request - 127404

Hi Team,

Thank you for mailing us.

Please find return and replacement order no

RIN0000087

SIN000000292

Thanks and Regards,

Customer Service India

From: EPOS Global Support <[email-masked]>

Sent: 08 February 2021 12:17

To: EPOS Customer Service India <[email-masked]>

Subject: Re: New RMA inquiry request - 127404

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Team,

Please note that defective and replacement items are earpads for PC8:

504516(7)

Please provide return order #.

Thanks,

Best regards,

Daniele

 Conversation ID: d7889b3f-67d5-11eb-86f3-00902c128ac9 69bbd83d-69d9-11eb-9f22-91a96364fb19 7f8600dOn Fri, February 5 at 22:46, Pravesh Singh wrote:

Remark: Please ignore the first request.

Company Name: Dafson's Healthcare Solutions Pvt Ltd.

Name: Jameer

Phone: +19945254801

Email:[email-masked]​ ​

Address line 1: #3 Building HIG 1st cross

Address line 2: Navanagar Hubli

Postal Code: 580025

City: Hubli

State/Province: Karnataka

Country: APAC::India

Products and quantities

Article nr. (Quantity):

Article nr. for replacement: 504516(7)

Article nr. for return: 504516(7)

Process: gaming_warranty_sltr

Stock location: gaming_warranty_main

Is This a Warranty: 1

Conversation ID: d7889b3f-67d5-11eb-86f3-00902c128ac9 c80beb2d-6d1f-11eb-a643-9d856ecedda2 7f8600d