Subject: AW: AW: New RMA inquiry request - 118853
From: EPOS Customer Service DACH <[email-masked]>
To: BLR SennCom Support <[email-masked]>, daniele.castiglioni <[email-masked]>
Date: Wed, 27 Jan 2021 15:38:30 +0000

Hi Heta,

Unfortunately no reply yet.
I will send a reminder.

Mit freundlichen Grüßen
Daniel Kübler
Customer Service Representative
+49 30 70 71 46 75[13A5C923]<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdemant.sharepoint.com%2Fsites%2Femailsignature%2FSeCom%2FPages%2Fdefault.aspx&data=02%7C01%7Cdnku%40eposaudio.com%7Ca21c70c7b2cf44a168fe08d8218b37c1%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637296229103438719&sdata=2EjIIApO3PS6qmr4GM4MPeq5GNnKIKqn50UFA1BRrYA%3D&reserved=0>
EPOS Germany GmbH · Sickingenstr. 70-71 · 10553 Berlin · Germany

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Von: EPOS Global Support <[email-masked]>
Gesendet: Mittwoch, 27. Januar 2021 15:54
An: EPOS Customer Service DACH <[email-masked]>; daniele.castiglioni <[email-masked]>
Betreff: Re: AW: New RMA inquiry request - 118853

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Daniel,

Could you find something out? We should have this product on stock.

Thank you,
Heta

 Conversation ID: 6a4fc2ca-3f74-11eb-9fd7-38e59f56fabf 8527255d-60af-11eb-bd32-4e2ad96fdae8 7f8600dOn Tue, January 19 at 15:05, EPOS Audio, Customer Service DACH wrote:

Hi team,

I’ve sent a request to disposition as it seems that we do not have this article anymore and the status is wrong.

Will get back to you regarding this.

Mit freundlichen Grüßen

Daniel Kübler
Customer Service Representative
+49 30 70 71 46 75[13A5C923]<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdemant.sharepoint.com%2Fsites%2Femailsignature%2FSeCom%2FPages%2Fdefault.aspx&data=04%7C01%7Ccustomerservicedach%40eposaudio.com%7C74252633fce24637d32608d8c2d36b86%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637473560595971610%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=7bURq7u6gTfLuG7nYaSnwXHzFWPme9gxsLslWWmduDQ%3D&reserved=0>

EPOS Germany GmbH · Sickingenstr. 70-71 · 10553 Berlin · Germany

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Von: EPOS Global Support <[email-masked]<mailto:[email-masked]>>
Gesendet: Dienstag, 19. Januar 2021 09:45
An: EPOS Customer Service DACH <[email-masked]<mailto:[email-masked]>>
Betreff: RE: New RMA inquiry request - 118853

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Team,

Did we preocessed the replacement order for 1000679(1) ?

Thanks.

Best regards,

Daniele

 Conversation ID: 6a4fc2ca-3f74-11eb-9fd7-38e59f56fabf 94d90fa3-5a32-11eb-818b-701bd9f33ad2 7f8600dOn Thu, December 17 at 15:42, SeCom Customer Service Partners wrote:

SDE000039071

RDE0003036

Best regards,

Mette Bay Nielsen
Customer Service Representative
+45 4470 0179

Sennheiser Communications A/S · Industriparken 27 · DK-2750 Ballerup · Denmark

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​

From: EPOS Customer Service DACH <[email-masked]<mailto:[email-masked]>>
Sent: 17. december 2020 09:15
To: EPOS Customer Service Partners <[email-masked]<mailto:[email-masked]>>
Subject: WG: New RMA inquiry request - 118853

Thank you.

Von: EPOS Global Support <[email-masked]<mailto:[email-masked]>>
Gesendet: Mittwoch, 16. Dezember 2020 08:58
An: EPOS Customer Service DACH <[email-masked]<mailto:[email-masked]>>
Betreff: New RMA inquiry request - 118853

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Remarks:

---------------------------------------

Company Name: Horl 1993 GmbH
Name: Laure Leser
Phone: +4976129088282
Email: [email-masked]<mailto:[email-masked]>​ ​
Address line 1: Ensisheimer Straße 2a
Address line 2:
Postal Code: 79110
City: Freiburg
State/Province:
Country: DEU GERMANY

Article Nr. (Quantity):
1000679(1)

Process:
Stock location:

 Conversation ID: 6a4fc2ca-3f74-11eb-9fd7-38e59f56fabf 6a4fc2ca-3f74-11eb-9fd7-38e59f56fabf 7f8600d