Subject: Re: AW: New RMA inquiry request - 118853
From: EPOS Global Support <[email-masked]>
To: "EPOS Audio, Customer Service DACH" <[email-masked]>, Daniele Castiglioni <[email-masked]>
Date: Wed, 27 Jan 2021 14:54:13 +0000

Hi Daniel,

Could you find something out? We should have this product on stock.

Thank you,

Heta

On Tue, January 19 at 15:05, EPOS Audio, Customer Service DACH wrote:

Hi team,

I’ve sent a request to disposition as it seems that we do not have this article anymore and the status is wrong.

Will get back to you regarding this.

Mit freundlichen Grüßen

Daniel Kübler Customer Service Representative

+49 30 70 71 46 75[Anrufen: +49 30 70 71 46 74](https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdemant.sharepoint.com%2Fsites%2Femailsignature%2FSeCom%2FPages%2Fdefault.aspx&data=02%7C01%7Cdnku%40eposaudio.com%7Ca21c70c7b2cf44a168fe08d8218b37c1%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637296229103438719&sdata=2EjIIApO3PS6qmr4GM4MPeq5GNnKIKqn50UFA1BRrYA%3D&reserved=0)

EPOS Germany GmbH · Sickingenstr. 70-71 · 10553 Berlin · Germany

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Von: EPOS Global Support <[email-masked]>

Gesendet: Dienstag, 19. Januar 2021 09:45

An: EPOS Customer Service DACH <[email-masked]>

Betreff: RE: New RMA inquiry request - 118853

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Team,

Did we preocessed the replacement order for 1000679(1) ?

Thanks.

Best regards,

Daniele

 Conversation ID: 6a4fc2ca-3f74-11eb-9fd7-38e59f56fabf 94d90fa3-5a32-11eb-818b-701bd9f33ad2 7f8600dOn Thu, December 17 at 15:42, SeCom Customer Service Partners wrote:

SDE000039071

RDE0003036

Best regards,

Mette Bay Nielsen Customer Service Representative

+45 4470 0179

Sennheiser Communications A/S · Industriparken 27 · DK-2750 Ballerup · Denmark

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​

From: EPOS Customer Service DACH <[email-masked]>

Sent: 17. december 2020 09:15

To: EPOS Customer Service Partners <[email-masked]>

Subject: WG: New RMA inquiry request - 118853

Thank you.

Von: EPOS Global Support <[email-masked]>

Gesendet: Mittwoch, 16. Dezember 2020 08:58

An: EPOS Customer Service DACH <[email-masked]>

Betreff: New RMA inquiry request - 118853

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Remarks:

---------------------------------------

Company Name: Horl 1993 GmbH

Name: Laure Leser

Phone: +4976129088282

Email: [email-masked]​ ​

Address line 1: Ensisheimer Straße 2a

Address line 2:

Postal Code: 79110

City: Freiburg

State/Province:

Country: DEU GERMANY

Article Nr. (Quantity):

1000679(1)

Process:

Stock location:

 Conversation ID: 6a4fc2ca-3f74-11eb-9fd7-38e59f56fabf 6a4fc2ca-3f74-11eb-9fd7-38e59f56fabf 7f8600d

Conversation ID: 6a4fc2ca-3f74-11eb-9fd7-38e59f56fabf 8527255d-60af-11eb-bd32-4e2ad96fdae8 7f8600d