Subject: RE: New RMA inquiry request - 111594
From: EPOS Global Support <[email-masked]>
To: Daniele Castiglioni <[email-masked]>
Date: Fri, 06 Nov 2020 17:04:55 +0000

Hi Daniele, Yes, Kindly go ahead and proceed with the replacement as 504547(13) as replacement. Kind Regards, Siddhartha Kler On Fri, November 6 at 19:15, Daniele Castiglioni wrote: Hi Siddhartha, I see that you provided the following replacement article numbers : 504549(9),504547(4) ​ Actually Art.504549 is status 70 Out – No more units at warehouse, and Art. 504547 is the new product replacement which replace 504549. ​ Can we just send 504547(13) as replacement ? ​ Thank you. Best regards, Daniele On Thu, November 5 at 20:29, SeCom Customer Service US wrote: HI! The 504549(9) Is out of warranty.. Just wanted to make sure that was ok to process. Thank you, Andrea Andrea Dunn Customer Service / Americas 1-800-332-7439 [image [email-masked]] 166 Main Street · Old Saybrook CT 06475 · USA [image image002.png] eposaudio.com · Follow us here [image image003.png] [image image004.png] [image image005.png] From: EPOS Global Support <[email-masked]> Sent: Wednesday, November 4, 2020 5:53 PM To: EPOS Customer Service US <[email-masked]> Subject: New RMA inquiry request - 111594 This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe. Remarks: Company Name: USCB AMERICA Name: Samantha Lopez Phone: +12139852096 Email: [email-masked] Address line 1: 450 N Stephanie St Address line 2: Suite 200 Postal Code: 89014 City: Henderson State/Province: Nv Country: NA::USA Article Nr. (Quantity): 504549(9),504547(4) Process: SNOW Stock location: MAIN Conversation ID: 8b1119e8-1ef0-11eb-8ba8-26b1b066478c 8b1119e8-1ef0-11eb-8ba8-26b1b066478c 7f8600d

Conversation ID: 8b1119e8-1ef0-11eb-8ba8-26b1b066478c 3164d27f-2052-11eb-9233-52b8130610b6 7f8600d