Subject: RE: New RMA inquiry request - 104502
From: EPOS Global Support <[email-masked]>
To: Customerserviceus <[email-masked]>, Daniele Castiglioni <[email-masked]>
Date: Fri, 30 Oct 2020 10:14:54 +0000

Hi Please note the RMA 104502 This RMA is done for the SC75 USB MS art Nr 507086 please proceed for this customer below Company Name: simutechgroup Name: Caleb Scharf Phone: +1 425-249-2306 Email: [email-masked]​ ​ Address line 1: 16421 66th Ave Address line 2: Postal Code: 98037 City: W, lynnwood, wa State/Province: Country: USA Article Nr. (Quantity): 507086(4) Process: SNOW Stock location: MAIN br Innocent On Fri, October 30 at 11:05, Daniele Castiglioni wrote: Hi Innocent, I think the article number mentioned is not correct. The correct article number is : 504547 For ticket 104502. Can you please check? Thanks. Best regards, Daniele On Thu, October 29 at 19:35, SeCom Customer Service US wrote: 507098 is not a sku we can enter Andrea Dunn Customer Service / Americas 1-800-332-7439 [image [email-masked]] 166 Main Street · Old Saybrook CT 06475 · USA [image image002.png] eposaudio.com · Follow us here [image image003.png] [image image004.png] [image image005.png] From: EPOS Global Support <[email-masked]> Sent: Thursday, October 29, 2020 7:04 AM To: EPOS Customer Service US <[email-masked]> Subject: New RMA inquiry request - 104502 This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe. Remarks: invoice should be waived according to Barbara Walsh (BBWA) Company Name: simutechgroup Name: Caleb Scharf Phone: +1 425-249-2306 Email: [email-masked]​ ​ Address line 1: 16421 66th Ave Address line 2: Postal Code: 98037 City: W, lynnwood, wa State/Province: Country: USA Article Nr. (Quantity): 507098(4) Process: SNOW Stock location: MAIN Conversation ID: 64b1510f-19d6-11eb-bae6-d9ac1a6b22ed 64b1510f-19d6-11eb-bae6-d9ac1a6b22ed 7f8600d

Conversation ID: 64b1510f-19d6-11eb-bae6-d9ac1a6b22ed c1069f9d-1a98-11eb-8faa-32c746ebabd4 7f8600d