Subject: Re: Replacement options for GSP 550
From: Daniele Castiglioni <[email-masked]>
To: "Heta Nyrhinen, HNYR" <[email-masked]>
Date: Thu, 22 Oct 2020 04:55:08 -0700 (MST)

Hi Heta, 

Thank you for clarifying, we will follow the options provided by you . 

Best regards, 

Daniele 

From: "Heta Nyrhinen, HNYR" <[email-masked]> 
To: "Daniele Castiglioni" <[email-masked]>, "Vishal Singh" <[email-masked]>, "Ashish Dabral" <[email-masked]> 
Cc: "Sara Aknooni (SRAK)" <[email-masked]> 
Sent: Thursday, 22 October, 2020 15:57:55 
Subject: Replacement options for GSP 550 

Hello warranty team, 

As GSP 550 is EOL, we should offer another headset to the customers as replacement. If you have any tickets, where the GSP 550 can’t be delivered anymore, please offer one of these options to the customer. 

    * Provide a GSP 500 and a GSX 300 – small upgrade but similar experience 
    * Provide a GSP 500 and a surround dongle – same experience 
    * Provide a Game One with GSX 300 – small upgrade 

The Gaming team will do this also, but in case you have older tickets in your queues. 

	

Best regards, 

	

Heta Nyrhinen 
Project Manager 
Global Support and Service 
+45 4470 0148 
+45 2213 1261 

	

	

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