Subject: Replacement options for GSP 550
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: daniele.castiglioni <[email-masked]>, Vishal Singh <[email-masked]>, Ashish Dabral <[email-masked]>
Cc: "Sara Aknooni (SRAK)" <[email-masked]>
Date: Thu, 22 Oct 2020 10:27:55 +0000

Hello warranty team,

As GSP 550 is EOL, we should offer another headset to the customers as replacement. If you have any tickets, where the GSP 550 can't be delivered anymore, please offer one of these options to the customer.

  *   Provide a GSP 500 and a GSX 300 - small upgrade but similar experience
  *   Provide a GSP 500 and a surround dongle - same experience
  *   Provide a Game One with GSX 300 - small upgrade

The Gaming team will do this also, but in case you have older tickets in your queues.

Best regards,

Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

Sennheiser Communications A/S * Industriparken 27 * DK-2750 Ballerup * Denmark

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