Subject: Ticket Escalation 15.10.2020
From: Daniele Castiglioni <[email-masked]>
To: "Heta Nyrhinen, HNYR" <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Thu, 15 Oct 2020 07:59:06 -0700 (MST)

Good evening Heta, 

As for today we only have 1 ticket escalation, see below. 

Luckily all the tickets today went smooth. 

15/10/20 	93170 	SUK000003437 	UK 	Unresponsive customer. Customer did not returned the faulty. Replacement received 

Thanks for your help. 

Best regards, 
Daniele