Subject: Re: Escalations 14/10
From: Daniele Castiglioni <[email-masked]>
To: "Karen Teles Benitez, KRTB" <[email-masked]>
Cc: "Heta Nyrhinen, HNYR" <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Wed, 14 Oct 2020 23:42:51 -0700 (MST)

Dear Karen, 

Thanks for your update. 

I will check the tickets escalation now. 

Have a nice day! 

Best regards, 
Daniele 

From: "Karen Teles Benitez, KRTB" <[email-masked]> 
To: "Daniele Castiglioni" <[email-masked]> 
Cc: "Heta Nyrhinen, HNYR" <[email-masked]>, "Ashish Dabral" <[email-masked]> 
Sent: Thursday, 15 October, 2020 12:07:21 
Subject: Escalations 14/10 

Hello Daniele, 

Find the escalations below: 

Date 	

Zendesk ticket number 	

Replacement order number (if available) 	

Country 	

Missing information 

4-11-20 	

105841 	

SUK000004046 	

UK 	

est. Shipping date 

20-10-20 	

104606 	

SUS000020399 	

USA 	

est. Shipping date 

16-10-20 	

101642 	

SCA000002018 	

Canada 	

Tracking Number? 

11-4-20 	

105664 	

SDE000027870 	

Germany 	

Est Ship Date? 

508354 10/20/2020 

504195 10/14/2020 

507081 11/4/2020 

508328 10/21/2020 	

98685 	

EXP000004366 	

Bulgaria 	

Est Ship Date? 

	

Best regards, 

Karen Teles Benitez 
Student Assistant 
+45 7242 1736 

	

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