Subject: Re: Escalations 13/10
From: Daniele Castiglioni <[email-masked]>
To: "Karen Teles Benitez, KRTB" <[email-masked]>
Cc: "Heta Nyrhinen, HNYR" <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Wed, 14 Oct 2020 00:08:40 -0700 (MST)

Hi Karen, 

Thanks for the updates. 

I check the tickets now. 

Best regards, 

Daniele 

From: "Karen Teles Benitez, KRTB" <[email-masked]> 
To: "Daniele Castiglioni" <[email-masked]> 
Cc: "Heta Nyrhinen, HNYR" <[email-masked]>, "Ashish Dabral" <[email-masked]> 
Sent: Wednesday, 14 October, 2020 12:31:18 
Subject: Escalations 13/10 

Hello Daniele, 

Below you have your escalations: 

Date 	

Zendesk ticket number 	

Replacement order number (if available) 	

Country 	

Missing information 

1Z609FR66867476693 	

95274 	

SAT000000470 	

Ausrtia 	

est. Shipping date 

16-10-20 	

93727 	

SUS000016097 	

USA 	

Tracking # 

1Z609FR66867416882 	

104669 	

SDE000026632 	

Germany 	

Tracking # 

06-10-20 	

97832 	

SFR000005571 	

France 	

est. Shipping date 

27-10-20 	

98123 	

SDE000027687 	

Germany 	

Tracking # 

To be confirmed 	

97939 	

SUS000019580 	

USA 	

est. Shipping date 

	

Best regards, 

Karen Teles Benitez 
Student Assistant 
+45 7242 1736 

	

Sennheiser Communications A/S · Industriparken 27 · DK-2750 Ballerup · Denmark 

	

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