Subject: Escalations 06/10
From: "Karen Teles Benitez (KRTB)" <[email-masked]>
To: daniele.castiglioni <[email-masked]>
Cc: "Heta Nyrhinen (HNYR)" <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Wed, 7 Oct 2020 11:33:30 +0000

Hey Danielle,

Below are the escalations needed:

Information requested
Zendesk ticket number
Replacement order number (if available)
Country
Missing information
145747376557
99906
SAU000000744
Australia
FedEx Estimated delivery date:Pending
14-10-20
104256
SDE000026570
Germany
Est ship date?
14-10-20
92417
SUS000017221
USA
Est ship date?
145747433432
101729
SAU000000797
Australia
Est ship date?
1Z609FR66867424417
101495
SDE000027014
Germany
Est ship date?
12-10-20
100125
SUS000020261
USA
Est ship date?
13-10-20
100516
SUK000003797
UK
Tracking Number?
12-10-20
99124
SUS000019563
USA
Tracking Number?
05-10-20
93243
SAT000000437
Austria
Tracking Number?
05-10-20
Escalation with CS
100123
SDE000026980
Germany
Tracking Number?

Best regards,
Karen Teles Benitez
Student Assistant
+45 7242 1736
Sennheiser Communications A/S · Industriparken 27 · DK-2750 Ballerup · Denmark

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