Subject: Fwd: Warranty's escalations 22nd Oct
From: Ashish Dabral <[email-masked]>
To: Daniele Castiglioni <[email-masked]>
Date: Wed, 23 Sep 2020 04:20:59 -0700 (MST)

Regards, 
Ashish Dabral 

From: "Karen Teles Benitez, KRTB" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Cc: "Sara Aknooni, SRAK" <[email-masked]>, "hnyr" <[email-masked]> 
Sent: Wednesday, September 23, 2020 3:44:33 PM 
Subject: RE: Warranty's escalations 22nd Oct 

Hello Ashish, 

Below the information needed: 

Information Requested 	

Zendesk ticket number 	

Replacement order number (if available) 	

Country 	

Missing information 

02-okt-20 	

101642 	

SCA000002018 	

Canada 	

Need tracking # 

14-okt-20 	

100474 	

SUK000003816 	

UK 	

Need tracking # 

29-sep-20 	

101352 	

SDE000024770 	

Germany 	

any est ship date? 

27-aug-20 	

98043 	

SUK000003637 	

UK 	

Arranged UPS collection twice, but still UPS did not collect after several days. Return label tracking #1Z939FV89539517170 

- 	

101005 	

SDE000024467 	

Germany 	

Est. Shipping date 

	

Best regards, 

Karen Teles Benitez 
Student Assistant 
+45 7242 1736 

	

Sennheiser Communications A/S · Industriparken 27 · DK-2750 Ballerup · Denmark 

	

[ https://www.eposaudio.com/ | eposaudio.com ] · Follow us here 	

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​ 

From: Ashish Dabral <[email-masked]> 
Sent: 22. september 2020 17:00 
To: Karen Teles Benitez (KRTB) <[email-masked]> 
Cc: Sara Aknooni (SRAK) <[email-masked]>; Heta Nyrhinen (HNYR) <[email-masked]> 
Subject: Warranty's escalations 22nd Oct 

		

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Hi Karen, 

Here are the details for Warranty's escalations. 

	

Date 	

Zendesk ticket number 	

Replacement order number (if available) 	

Country 	

Missing information 

22-Sep-20 	

101642 	

SCA000002018 	

Canada 	

Need tracking # 

22-Sep-20 	

100474 	

SUK000003816 	

UK 	

Need tracking # 

22-Sep-20 	

101352 	

SDE000024770 	

Germany 	

any est ship date? 

22-Sep-20 	

98043 	

SUK000003637 	

UK 	

Arranged UPS collection twice, but still UPS did not collect after several days. Return label tracking #1Z939FV89539517170 

22-Sep-20 	

101005 	

SDE000024467 	

Germany 	

Est. Shipping date 

Regards, 
Ashish Dabral