Subject: 22572315 - Federer vs Nadal Cape Town - 07/02/2020 20:00 - Cape Town Stadium, Cape Town, ZA - Fan Seller - buyer chasing tickets
From: Daniele Castiglioni <[email-masked]>
To: Ashwani Panicker <[email-masked]>
Date: Sun, 19 Jan 2020 07:59:02 -0700 (MST)

Hi Ashwani, 

with reference to TID22572315, buyer chasing tickets. 

Seller advise primary has cancelled his orders since tickets cannot be resold, case escalated to ECC. 

Agent francesco.restelli note: seller cannot fulfil, sent cancellation email and voucher offer to buyer. If the buyer replies please inform your TL so that any edge cases can be reported and we will do our very best to fulfil those. 

Can You please forward to relevant team? 

thanks, 

kind regards, 

Daniele