Subject: Re: 23923008 - Gazzelle - 24/01/2020 21:00 - Pala Catania, Catania, IT - fan seller - reassign
From: Daniele Castiglioni <[email-masked]>
To: Kritika Mirchandani <[email-masked]>
Cc: Valentina Bonente <[email-masked]>
Date: Fri, 17 Jan 2020 07:03:18 -0700 (MST)

case already taken by another agent who talk to seller advising again to provide correct tickets within MSBD 

From: "Kritika Mirchandani" <[email-masked]> 
To: "Daniele Castiglioni" <[email-masked]> 
Cc: "Valentina Bonente" <[email-masked]> 
Sent: Thursday, 16 January, 2020 18:30:35 
Subject: Re: 23923008 - Gazzelle - 24/01/2020 21:00 - Pala Catania, Catania, IT - fan seller - reassign 

Hi Daniele, 

Please action this case. 

Kind Regards 
Kritika Mirchandani 

From: "Valentina Bonente" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Thursday, 16 January, 2020 14:06:08 
Subject: 23923008 - Gazzelle - 24/01/2020 21:00 - Pala Catania, Catania, IT - fan seller - reassign 

Hi Kritika, 

Please re assign to an IT agent in order to check if seller sent cambio nominativo. 

Seller did not provide personalise ticket, already tried to call but number does not exist. I sent the link to send us the ticket, seller opened the email but no reply. 
I sent the deadline for tomorrow, after we will follow the wrong ticket procedure. 

Thanks 
Valentina