Subject: RE: 23754837 - Lewis Capaldi - 17/01/2020 19:30 - Al Majaz Amphitheatre, Sharjah, AE - Broker ES - buyer asking refund
From: Brian Sexton <[email-masked]>
To: Parvez Alam <[email-masked]>, David Collins <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Date: Fri, 17 Jan 2020 11:21:30 +0000

Hi @David<mailto:[email-masked]>,

The buyer has responded here and you left a note asking to be informed. Could you please take a look?

Kind regards,
Brian

From: Parvez Alam <[email-masked]>
Sent: Friday 17 January 2020 08:52
To: India Inbox <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Subject: 23754837 - Lewis Capaldi - 17/01/2020 19:30 - Al Majaz Amphitheatre, Sharjah, AE - Broker ES - buyer asking refund

Hi Team,

Buyer didn't get the tickets in time and was refunded. There is a note from David Collins: if buyer replies please let me know and I will action the voucher.

Can you please inform David that the buyer has responded now.

Kind Regards
Parvez Khan

________________________________
From: "Daniele Castiglioni" <[email-masked]<mailto:[email-masked]>>
To: "Parvez Alam" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 17 January, 2020 13:50:32
Subject: 23754837 - Lewis Capaldi - 17/01/2020 19:30 - Al Majaz Amphitheatre, Sharjah, AE - Broker ES - buyer asking refund

Hi Parvez,

with reference to TID 23754837,  buyer asking refund.

Buyer did not get tickets for the event as the seller did not fulfill.

Agent guaranteed tickets to the buyer on the phone, the buyer was then refunded as there were no comparable tickets available.

Note from Agent David Collins: if buyer replies please let me know and I will action the voucher.

Can you please forward to the agent?

Kind regards,

Daniele