Subject: Re: 23919207
From: Daniele Castiglioni <[email-masked]>
To: Parvez Alam <[email-masked]>
Cc: Ashwani Panicker <[email-masked]>, Kumar Rahul <[email-masked]>
Date: Fri, 17 Jan 2020 00:12:06 -0700 (MST)

Hi Parvez, 

I confirmed that seller will receive paper tickets. Tickets will be released on May 2020. 

can you assign case to DE agent to inform and ask the buyer the delivery address. 

thanks, 

Kind regards, 

Daniele 

From: "Parvez Alam" <[email-masked]> 
To: "Daniele Castiglioni" <[email-masked]> 
Cc: "Ashwani Panicker" <[email-masked]>, "Kumar Rahul" <[email-masked]> 
Sent: Friday, 17 January, 2020 12:17:06 
Subject: Fwd: 23919207 

Hi Daniele, 

Can you please work on this case. 

Kind Regards 
Parvez Khan 

From: "Ashwani Panicker" <[email-masked]> 
To: "Parvez Alam" <[email-masked]> 
Cc: "Rahul Kapoor" <[email-masked]> 
Sent: Friday, 17 January, 2020 00:07:12 
Subject: Fwd: 23919207 

Hi Parvez, 

Can you assign a IT agent to go through the above Proof of purchase provided by seller as the document is in IT language. 
Once done we can change the delivery plan and proceed further with further resolution to the buyer. 

Regards 
Ashwani 

From: "Rahul Kapoor" <[email-masked]> 
To: "Ashwani Panicker" <[email-masked]> 
Sent: Thursday, January 16, 2020 11:58:57 PM 
Subject: 23919207 

Hi Ashwani, 

With reference to TID: 23919207, Seller has sent us a proof that he will get paper tickets for this event and wants us to change the DP. Can you please let this verify from an Italian agent as it is in Italian. 

Kind regards, 
Rahul Kapoor