Subject: (TID: 22969729 - Milan vs Udinese - 19/01/2020 - San Siro, Milan, IT - Broker IT - Email change Request)
From: Kritika Mirchandani <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Date: Thu, 16 Jan 2020 05:59:13 -0700 (MST)

Hi there, 

With reference to TID: 22969729, buyer confirmed that she is not able to access the viagogo account and is requesting email address change. Please find the required details below: 

Current email address: [email-masked] 

New email address: [email-masked] 

Is the customer requesting the change the account holder?: yes 

Is the new email address linked to another account?: yes 

If yes, has the account been deleted?: yes 

What is the reason for requiring an email address change? error in the email provided after @. buyer not able to access viagogo account and need to download e-tickets, event is 2 days away. 

Can you please update this new email address? 

Thank you for your cooperation. 

Kind Regards 
Kritika Mirchandani 

From: "Daniele Castiglioni" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Thursday, 16 January, 2020 18:23:17 
Subject: 22969729 - Milan vs Udinese - 19/01/2020 12:30 - San Siro, Milan, IT - Broker IT - Buyer request email change 

Hi Kritika, 

with reference to TID22969729, Buyer request email change since cannot access to viagogo account. 

Current email address: [email-masked] 
New email address: [email-masked] 
Is the customer requesting the change the account holder?: yes 
Is the new email address linked to another account?: yes 
If yes, has the account been deleted?: yes 
What is the reason for requiring an email address change? error in the email provided after @. buyer not able to access viagogo account and need to update email address to download e-tickets, event is 2 days away. 

Kind regards, 

Daniele