Subject: RE: 23675859 - Inter vs Cagliari - 26/01/2020 - San Siro Milan IT
From: Meghan Flanagan <[email-masked]>
To: Massimo Gorla <[email-masked]>, Daniele Castiglioni <[email-masked]>
Cc: Evan Quinlivan <[email-masked]>, Nikita Griffin <[email-masked]>, Sarah Belleini <[email-masked]>, Parvez Alam <[email-masked]>
Date: Tue, 14 Jan 2020 15:34:52 +0000

@Daniele Castiglioni<mailto:[email-masked]> – Can you look after this tomorrow please ?

Thanks,
Meghan

From: Massimo Gorla <[email-masked]>
Sent: 14 January 2020 15:29
To: Meghan Flanagan <[email-masked]>
Cc: Evan Quinlivan <[email-masked]>; Nikita Griffin <[email-masked]>; Sarah Belleini <[email-masked]>; Parvez Alam <[email-masked]>
Subject: Re: 23675859 - Inter vs Cagliari - 26/01/2020 - San Siro Milan IT

Hi There,

As there isn't any update from buyer yet and from tomorrow I will be off, could you please reassign to another IT agent in order to help with the case?

Kind Regards,

MG
________________________________
From: "Massimo Gorla" <[email-masked]<mailto:[email-masked]>>
To: "Meghan Flanagan" <[email-masked]<mailto:[email-masked]>>
Cc: "Evan Quinlivan" <[email-masked]<mailto:[email-masked]>>, "Nikita Griffin" <[email-masked]<mailto:[email-masked]>>, "Sarah Belleini" <[email-masked]<mailto:[email-masked]>>, "Parvez Alam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 14 January, 2020 17:22:23
Subject: Re: 23675859 - Inter vs Cagliari - 26/01/2020 - San Siro Milan IT

Hi Meghan,

Buyer did not have a valid phone number. I have already sent a relevant email asking for a valid one; I keep in follow up waiting for a reply from buyer.

Kind Regards,

MG
________________________________
From: "Meghan Flanagan" <[email-masked]<mailto:[email-masked]>>
To: "Evan Quinlivan" <[email-masked]<mailto:[email-masked]>>, "Nikita Griffin" <[email-masked]<mailto:[email-masked]>>, "Sarah Belleini" <[email-masked]<mailto:[email-masked]>>, "Massimo Gorla" <[email-masked]<mailto:[email-masked]>>
Cc: "Parvez Alam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 14 January, 2020 16:53:24
Subject: RE: 23675859 - Inter vs Cagliari - 26/01/2020 - San Siro Milan IT

Hi @Massimo Gorla<mailto:[email-masked]>,

Can you please help here ?

Thanks,
Meghan

From: Evan Quinlivan <[email-masked]<mailto:[email-masked]>>
Sent: 14 January 2020 11:22
To: Nikita Griffin <[email-masked]<mailto:[email-masked]>>; Sarah Belleini <[email-masked]<mailto:[email-masked]>>; Meghan Flanagan <[email-masked]<mailto:[email-masked]>>
Subject: Re: 23675859 - Inter vs Cagliari - 26/01/2020 - San Siro Milan IT

@Meghan Flanagan<mailto:[email-masked]> can you please assign an IT agent in outsourcing.

Evan Quinlivan

Senior Customer Facing Team Leader

[viagogo]

________________________________
From: Nikita Griffin <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday 14 January 2020 11:16
To: Sarah Belleini <[email-masked]<mailto:[email-masked]>>; Evan Quinlivan <[email-masked]<mailto:[email-masked]>>
Subject: RE: 23675859 - Inter vs Cagliari - 26/01/2020 - San Siro Milan IT

@Evan Quinlivan<mailto:[email-masked]> can this be assigned to an IT agent

From: Sarah Belleini <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday 14 January 2020 09:44
To: Nikita Griffin <[email-masked]<mailto:[email-masked]>>
Subject: 23675859 - Inter vs Cagliari - 26/01/2020 - San Siro Milan IT

Hi Nikita,

Seller was provided with buyer details to personalise tickets.

Seller has advised as the buyer is born and lives in Sardinia they need a fan card.

Buyer has been contacted via email to advise of this

Buyer has not responded to advise if they have applied for one or are in possession of one

Could this please be assigned to IT agent to call buyer to confirm if they have applied or are in possession of the necessary fan cards, as if not we will need to refund the buyer and advise the seller to re-list.

Thanks,

Sarah