Subject: RE: (TID: 23893251 - Gazzelle - 18/01/2020 - Mediolanum Forum, Milan, IT - Fan seller - Ticket Validity Issue)
From: Brian Sexton <[email-masked]>
To: Kritika Mirchandani <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Date: Sat, 11 Jan 2020 12:19:12 +0000

Hi Kritika,

This ticket will be valid, please provide the link to the buyer and call them to explain.

I have recorded success.

Kind regards,
Brian

From: Kritika Mirchandani <[email-masked]>
Sent: Saturday 11 January 2020 10:52
To: India Inbox <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Subject: (TID: 23893251 - Gazzelle - 18/01/2020 - Mediolanum Forum, Milan, IT - Fan seller - Ticket Validity Issue)

Hi there,

With reference to TID: 23893251, seller provided QR code ticket. Seller personalised the ticket and informed that once he personalised the ticket, Ticketone provided him with the QR Code and not with original pdf e-ticket. On the proof and link provided by seller, it does show that ticket has been personalised correctly with buyer detail. Enclosed is the QR Code and here below the link for the ticket:

https://ticketone.eventim.com/eticket/api/html/eticket/download/dlzQ0McG95NzewIzNmymxsS876P7KsPSG7XCXpaVdStu8CQ3Dexrx9Z_A6YzW9pVJmRYOQcxt8HWbUyiOvY7F0cr6kjlndWuuxx9cjzjcEWRvwa6p-_PiLlQSGCPFoosjKtRmMeC0XnQmawDnp0I8g<https://protect-eu.mimecast.com/s/_wxPC2xAyckMQZoTnjb-f?domain=ticketone.eventim.com>

Can you please check if the ticket are valid?

Thank you for your consideration.

Kind Regards
Kritika Mirchandani
________________________________
From: "Daniele Castiglioni" <[email-masked]<mailto:[email-masked]>>
To: "Kritika Mirchandani" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 11 January, 2020 15:46:44
Subject: 23893251 - Gazzelle - 18/01/2020 21:00 -  Mediolanum Forum, Milan, IT - Fan seller - seller provide QR code and not eticket

Hi Kritika,

with reference to TID23893251, seller provide QR code and not eticket.

Event is 7days away.

Seller personalised ticket e informed that the Italian service provider, Ticketone, provide him with the QR Code and not with original pdf e-ticket, once he personalised the ticket.

On the proof and link provided by seller, it does show that ticket has been personalised correctly with buyer detail. Enclosed I send the QR Code and here below the link for the ticket:

https://ticketone.eventim.com/eticket/api/html/eticket/download/dlzQ0McG95NzewIzNmymxsS876P7KsPSG7XCXpaVdStu8CQ3Dexrx9Z_A6YzW9pVJmRYOQcxt8HWbUyiOvY7F0cr6kjlndWuuxx9cjzjcEWRvwa6p-_PiLlQSGCPFoosjKtRmMeC0XnQmawDnp0I8g<https://protect-eu.mimecast.com/s/_wxPC2xAyckMQZoTnjb-f?domain=ticketone.eventim.com>

Can you please check with relevant team if we can consider the ticket as valid?

Thanks,

Kind regards,

Daniele