Subject: Re: Cases to reassign
From: Kritika Mirchandani <[email-masked]>
To: Daniele Castiglioni <[email-masked]>, Neha Sagar <[email-masked]>
Cc: Valentina Bonente <[email-masked]>, Ashwani Panicker <[email-masked]>
Date: Sat, 11 Jan 2020 01:00:42 -0700 (MST)

Hi Guys, 

Please work on the below mentioned cases: 

23884974 - Neha 
23883680 - Neha 
23891281 - Daniele 
23818940 - Daniele 

Thanks. 

Kind Regards 
Kritika Mirchandani 

From: "Valentina Bonente" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Saturday, 11 January, 2020 12:28:10 
Subject: Cases to reassign 

Hi Kritika, 

Please re assign the following cases as I will do half day and I will not be able to call in Italy: 

23884974 - IT. Event tonight. Buyer provided Juve TDT, seller cannot transfer ticket. Already sent email to buyer. Seller asked to be contacted. 
23883680 - IT. Event tonight. Sent correct tickets to buyer. Note stating that we need to follow up to check if buyer downloaded the correct ones. Already sent email to buyer. Need to call. 
23891281 - IT. Seller cannot upload e tickets. We asked him to send them to us but he sent screenshots of tickets. Emailed him asking to send PDF. Event tomorrow and he already missed msbd. Tickets personalised correctly. 
23818940 - IT. Seller uploaded 1 ticket out of 4 with wrong DOB. Correct for Alessandro Crisci, DOB is 16/11/1986. Need to call seller and explain what to do. Event tomorrow. 

Thanks 
Vale