Subject: 23680907 - Hellas Verona vs Genoa - 12/01/2020 18:00 - Stadio Bentegodi Verona, Verona, IT - Broker IT - need to check seating plan
From: Daniele Castiglioni <[email-masked]>
To: Kritika Mirchandani <[email-masked]>
Date: Thu, 9 Jan 2020 06:29:45 -0700 (MST)

Hi kritika, 

with reference to TID23680907, buyer complaining tickets are wrong section. 

Buyer purchased tickets for section Tribuna Ovest, while he received e-tickets for Section 6 which is in Section Tribuna Est. 

As per viagogo map the two section are equivalent, while for official map the two section are in the opposite side of the stadium. 

Seller is a Broker. 

Can you please check and advise about the action to take. 

thanks, 

kind regards, 

Daniele