Subject: (TID: 23195726 - South Africa vs England - Test 2 - Day 1 - 03/01/2020 - PPC Newlands Cricket Stadium, Cape Town, ZA - Broker ZA - Buyer query about cancelled event
From: Kritika Mirchandani <[email-masked]>
To: [email-masked]
Cc: Brian Sexton <[email-masked]>, Parvez Alam <[email-masked]>, Daniele Castiglioni <[email-masked]>, Felipe FleuryGil <[email-masked]>, Kimberley Smith <[email-masked]>, Valentina Cante <[email-masked]>
Date: Sat, 28 Dec 2019 04:12:52 -0700 (MST)

Hi Patrcija, 

Hope you're doing well. 

With reference to the update regarding South Africa vs England cancellation, buyer contacted us complaining about the late communication and also asking about reimbursing the cost of his business class flight. Attendees were travelling to the event. Please find the order details below: 

TID: 23195726 
Ticket Quantity: 2 
Section: O Upper 
Buyer email: [email-masked] 
Buyer home country: South Africa 
Notes/feedback from buyer: Buyer is asking about the late information regarding cancellation as one of the participant is travelling from UK to the event 

Please let me know if you need further assistance on this. 

Kind Regards 
Kritika Mirchandani 

From: "Daniele Castiglioni" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Saturday, 28 December, 2019 15:37:23 
Subject: 23195726 - South Africa vs England - Test 2 - Day 1 - 03/01/2020 10:30 - PPC Newlands Cricket Stadium, Cape Town, ZA - Broker ZA - Buyer query about order cancelled 

Hi kritka, 

with reference to TID23195726, buyer received viagogo email stating that order has been cancelled and is complaining about the very late communication provided. 
Participants are travelling to the event location 

TID: 23195726 

Ticket Quantity: 2 

Section: O Upper 

Buyer email: [email-masked] 

Buyer home country: South Africa 

Notes/feedback from buyer: buyer asking complaining about late information since one of the participant is travelling from UK to the event 

Kind regards, 

Daniele