Subject: Fwd: Re-assign: {TID-23535245, Roma vs Juventus, 12/01/2020 19:00, Stadio Olimpico, Rome, IT, Fan Seller, Wrong tickets issue}
From: Kritika Mirchandani <[email-masked]>
To: Daniele Castiglioni <[email-masked]>
Cc: Ekta VGG <[email-masked]>
Date: Sat, 28 Dec 2019 02:45:32 -0700 (MST)

Hi Daniele, 

Can you please work on this case? 
Thanks. 

Kind Regards 
Kritika Mirchandani 

From: "Ekta VGG" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Saturday, 28 December, 2019 13:55:37 
Subject: Re-assign: {TID-23535245, Roma vs Juventus, 12/01/2020 19:00, Stadio Olimpico, Rome, IT, Fan Seller, Wrong tickets issue} 

Hi Kritika, 

In regards to above TID, buyer contacted as asking full refund as he received wrong match tickets, I have escalated this to payment team for full refund to buyer, but I cannot email seller. So could you forward this to Italian agent who can send email about sale cancellation to the seller. 

Kind Regards, 
Ekta