Subject: Fwd: Cases to be re-assigned to IT agents
From: Kritika Mirchandani <[email-masked]>
To: Daniele Castiglioni <[email-masked]>
Cc: Neha Sagar <[email-masked]>, Ashwani Panicker <[email-masked]>
Date: Thu, 26 Dec 2019 20:28:17 -0700 (MST)

Hi Daniele, 

Please take ownership of the below mentioned cases accordingly: 

TID: 23374757 - Case is already flagged for seller's payment 
TID: 23657280 - Call buyer to inform him that the seller confirmed that he will provide correct tickets with seats 1 and 3 to him 
TID: 23690039 - Email bounced to buyer 
TID: 23732666 - call buyer to ask him about the attendees details 
TID: 23738478 - check if the buyer's email address has been updated or not 

Thanks. 

Kind Regards 
Kritika Mirchandani 

From: "Neha Sagar" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Cc: "Ashwani Panicker" <[email-masked]> 
Sent: Thursday, 26 December, 2019 21:48:38 
Subject: Cases to be re-assigned to IT agents 

Hi Kritika, 

As Ashwani is on leave tomorrow and I'm also having my weekly OFF, can you assign the following cases: 

Below are my follow ups for tomorrow : 

TID: 23374757 - Case is already flagged for seller's payment 
TID: 23657280 - Call buyer to inform him that the seller confirmed that he will provide correct tickets with seats 1 and 3 to him 
TID: 23690039 - Email bounced to buyer 
TID: 23732666 - call buyer to ask him about the attendees details 
TID: 23738478 - check if the buyer's email address has been updated or not 

Could you please re-assign these cases to IT agents as I will be on OFF tomorrow ? 

Thanks & Regards, 
Neha Sagar